Founder's Associate

Emma - we are hiring!; Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Health care

Dental care

Reduced gym memberships

Cashback benefits & discounts

Pension Contribution

Holiday Allowance

Paid Sick Leave

Emma Ultimate Subscription

MacBook

Referral Scheme: Refer talented indi…

1 Month Sabbatical Every 5 Years

Annual Salary Review

Regular Socials and Lunches

Job summary

Emma is seeking a hands-on operations and HR role based in London. You will own recruitment workflows, screen candidates, and streamline AP/AR processes, including payroll where needed, to boost efficiency.

This office-only position requires an ownership mindset, strong data literacy, and keen Excel/Sheets skills. You will contribute across customer support, workplace operations, and strategic projects in a fast-growing fintech startup.

Qualifications

• Ownership mentality and entrepreneurial spirit.
• High data literacy and strong Excel/Sheets skills.
• Interest in fintech and consumer financial services.
• Previous experience in a startup environment.

Responsibilities

• Oversee and refine recruitment processes, conduct candidate screening, and identify opportunities to enhance HR operational efficiency
• Support accounts payable and accounts receivable functions, including processing invoices, payments, and collections (this may also include running payroll and identifying automation opportunities)
• Assist in optimising operational processes and procedures to improve efficiency and productivity across customer support, workplace operations, processes, tooling, and KPIs
• Support the execution of special projects, including market research and competitor analysis
• Support regulatory operations and Consumer Duty compliance activities

Skills

Ownership mentality

Data literacy

Excel/Sheets

Fintech interest

Startup experience

Job description

About The Company

Emma is the app to manage all things money. Our mission is to empower millions of people to live a better and more fulfilling financial life. Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all. We have raised more than $8m+ to date to build the one stop shop for all your financial life. Our investors include Connect Ventures (investor in Curve, TrueLayer and CityMapper), Kima Ventures, one of the first in Transferwise, and Aglaé Ventures, early stage fund of the Groupe Arnault, investor in Netflix and Airbnb. Alongside them, several angel investors, who have built and sold industry leading companies have decided to take part into this journey.

At Emma, We Are

• Bold
• Determined
• Focused
• Autonomus

We are a high-performance team and we run the company like a professional sports team. We expect each and every team member to move fast, have ownership over their work and hold each other to a high standard.

If you're not driven to own your work, execute swiftly, and innovate constantly, this isn't the right place for you.

Responsibilities

About the role

• Oversee and refine recruitment processes, conduct candidate screening, and identify opportunities to enhance HR operational efficiency
• Support accounts payable and accounts receivable functions, including processing invoices, payments, and collections (this may also include running payroll and identifying automation opportunities)
• Assist in optimising operational processes and procedures to improve efficiency and productivity across customer support, workplace operations, processes, tooling, and KPIs
• Support the execution of special projects, including market research and competitor analysis
• Support regulatory operations and Consumer Duty compliance activities

This role requires direct involvement across multiple areas. Our team is small, lean and wants to move fast.

Who We Are Looking For

• Ownership mentality and entrepreneurial spirit
• High data literacy, a logical approach and excellent Excel/Sheets skills
• Strong understanding of digital data analytics
• Demonstrated interest in fintech and consumer financial services
• Previous experience in a startup environment

Bonus

Experience running your own small company or startup, or working in a high-growth startup or scaleup environment. Alternatively, experience with product, partnerships, content, and community building.

Our Process

• Screening with internal recruiter
• Take-home test
• 2nd call with Senior member of the team
• Recruiter sync
• Onsite interview with CEO

Our Benefits

• Health care
• Dental care
• Reduced gym memberships
• Cashback benefits & discounts
• Pension Contribution
• Holiday Allowance
• Paid Sick Leave
• Emma Ultimate Subscription
• MacBook
• Referral Scheme: Refer talented individuals and earn £1000 when they join us.
• 1 Month Sabbatical Every 5 Years
• Annual Salary Review
• Regular Socials and Lunches

To facilitate communication, productivity and speed, we work from the office Monday to Friday. This is not a hybrid role. Please only apply if you can certainly meet this requirement.

Our office address is: 1st Floor, Verse Building, 18 Brunswick Place, London N1 6DZ.

May the gummy power be with you!

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.