Foundation Operations Specialist

St. James’s Place; Cirencester; Hybrid; GBP 14,000 - 19,000; Part time

Benefits offered by this job

28 days annual leave + bank holidays

Private Medical Insurance

Generous Pension Scheme 10–15%

Enhanced Parental Leave 26 weeks' pay

Protection Benefits

Job summary

St. James’s Place is seeking an organised Foundation Administrator in Cirencester to support the day-to-day operations of the charitable foundation.

The role offers hybrid working in Cirencester and part-time hours, with duties spanning grant payments, donor data, fundraising events and CRM management. You’ll join a small, collaborative team dedicated to social value and charitable impact, handling financial information with accuracy and engaging with multiple stakeholders across Foundation,

Qualifications

• Experience in administration, business support or operations.
• Strong organisational skills and attention to detail.
• Experience maintaining databases, records or management information systems.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience handling financial information, payments or reconciliations.
• Confident communicating with stakeholders via email, telephone and in person.
• Ability to manage multiple tasks and meet deadlines.
• Experience using CRM or donor management systems.
• Understanding of the charity or not-for-profit sector.
• Experience supporting fundraising, events or community initiatives.
• Knowledge of Gift Aid processes or charitable funding administration.
• Experience working with donor or grant management systems.

Responsibilities

• Support the administration and processing of grant payments to charitable organisations.
• Maintain accurate records across grant management and internal systems.
• Provide administrative support to fundraising activities and events.
• Monitor and update fundraising and donor information within the CRM database.
• Assist with data imports, exports, reporting and Gift Aid processes.
• Manage supporter materials and maintain accurate records.
• Respond to queries via telephone and email professionally.
• Collaborate with the Foundation and wider business to support team objectives.

Skills

CRM systems

Data management

Microsoft Excel

Stakeholder communication

Organisational skills

Attention to detail

Donor management

Fundraising events

Payment processing

Relationship building

Tools

CRM software

Microsoft Office

Job description

St. James’s Place is seeking an organised Foundation Administrator in Cirencester to support the day-to-day operations of the charitable foundation.

The role offers hybrid working in Cirencester and part-time hours, with duties spanning grant payments, donor data, fundraising events and CRM management. You’ll join a small, collaborative team dedicated to social value and charitable impact, handling financial information with accuracy and engaging with multiple stakeholders across Foundation,