Forward Deployed Engineer - French

fonio.ai; City of Westminster; On-site; GBP 50,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Focus Time (no regular meetings)

Unlimited ROI when justified

Rapid ship cycles

Vibrant customer base

Job summary

fonio.ai is seeking a Forward Deployed Engineer for the French market. You will capture requirements, translate them into robust deployments, and take fonio live at customers with integrations, automations, and ongoing optimization.

Collaborating with Product/Engineering and GTM, you’ll ensure deployments are fast, stable, and repeatable across the French market. French native or near-native with strong English is required.

Qualifications

• Solid coding skills with autonomous implementation
• Strong understanding of AI systems, LLMs, prompting and tool-use
• Experience with APIs, webhooks, authentication, and integration patterns
• Cloud fundamentals including deployments and observability
• Pragmatic, fast, stable shipping mindset
• Bonus: Voice/Telephony, GDPR, monitoring/tracing
• French at native or near-native level + solid English

Responsibilities

• Capture customer requirements and translate them into concrete implementation plans
• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails
• Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing)
• Develop smaller features and glue code to map customer cases
• Debug under production conditions: calls, flows, edge cases, fast fixes
• Build reusable templates and deployment playbooks for scalable setups
• Deliver product feedback with prioritized, concrete recommendations

Skills

Solid coding skills

AI systems and LLMs

Workflow thinking

APIs

Webhooks

Auth & integrations

Cloud fundamentals

French language

English language

n8n

TypeScript

Python

SQL

Monitoring/Tracing

GDPR

Tools

APIs

Webhooks

CRM

TypeScript

Python

SQL

n8n

Job description

About fonio

We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.

Fonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products. We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings. Join one of Europe’s fastest-growing companies.

Your Role

As a Forward Deployed Engineer for our for our French market, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers – including integrations, automations, and ongoing optimization.

You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across the French market.

What you'll do

• Capture customer requirements and translate them into concrete implementation plans
• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails
• Implement integrations with third‑party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)
• Develop smaller features and glue code to cleanly map customer cases
• Debug under production conditions: calls, flows, edge cases, fast fixes
• Build reusable templates and deployment playbooks to make setups scalable
• Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

Who we're looking for

• Solid coding skills: you can implement independently, not just configure
• Strong understanding of AI systems and LLMs (prompting, tool‑use, RAG, failure modes)
• Workflow thinking: translate complex processes into robust, testable flows
• Experience with APIs, webhooks, auth, and common integration patterns
• Cloud fundamentals: deployments, observability, debugging in production
• Highly pragmatic working style: ship fast, make it stable, iterate
• Bonus: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR
• French at native or near-native level + solid English

What we offer

• Competitive salary: €60,000–€95,000 per year
• 100% Focus Time (no regular meetings)
• Unlimited budget when the ROI is right
• Extreme speed (we ship almost daily)
• Thousands of enthusiastic customers building the product together with us