Forward Deployed Engineer | Customer Facing!

Oho Group; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

Oho Group is seeking a Forward Deployed Software Engineer to sit between customers and the engineering team in London. You will understand customer problems, translate them into actionable software solutions and deploy them in real environments.

This graduate-friendly role emphasizes problem-solving, communication, and direct customer interaction, with opportunities to travel across the UK and beyond. Equity and outstanding benefits accompany a competitive salary.

Job description

Forward Deployed Software Engineer | Customer-Facing Engineering | London

Competitive Salary + Equity + Outstanding Benefits

You love software engineering.

But you also want to understand who you're building for and why you're building it.

We're partnering with a technology company developing sophisticated software across AI, data and complex operational systems. They're looking for graduates who want to combine strong engineering with problem-solving, communication and direct customer interaction.

As a Forward Deployed Software Engineer, you'll sit between the customer and the engineering team.

You'll understand a customer's problem, work out what technology can solve it, build the solution and then see it being used.

What you'll get to do

• You'll spend time directly with customers understanding how they work and where they're facing problems
• You'll turn vague or complex requirements into something you can actually build
• You'll design, code and deploy your own solutions
• You'll demonstrate what you've built and get immediate feedback from the people using it
• You'll troubleshoot problems in real environments rather than only dealing with theoretical requirements
• You'll take what you learn from customers back to the core engineering team and help shape the product
• You'll develop both your technical and communication skills at the same time
• You'll travel to customer sites across the UK and potentially overseas, giving you exposure to different environments and organisations

You don't have previous consulting or customer-facing experience. We'll care much more about your ability to think, communicate and solve problems.

What you'll get in return

• Real customer exposure: You'll work directly with the people using what you build
• Better engineering instincts: You'll learn to build software around genuine problems rather than assumptions
• Variety: Every customer and problem will be slightly different
• Faster development: You'll develop your technical and communication skills simultaneously
• Visible impact: You'll see your work being used rather than waiting months to understand its value
• Broader career options: You'll build a skill set that combines engineering, product and consulting
• Real responsibility: You'll be trusted to represent the engineering team in front of customers

Due to the nature of the work, applicants must have the right to work in the UK and be eligible to obtain UK Security Clearance.

If you want to be the engineer who builds the software, understands the problem and speaks to the person using it, I'd be happy to tell you more.