Forward Deployed Engineer

monday.com; Greater London; Hybrid; GBP 110,000 - 170,000; Full time

Job summary

monday.com is seeking a Forward Deployed Engineer to act as the technical lead for AI deployments with our strategic customers in London. You'll embed with C-level and technical teams to architect and ship production AI solutions across 1–2 accounts.

You will design and implement end-to-end platforms, build monday agents and vibe apps, wire MCP integrations, and translate deployments into measurable business outcomes, with a focus on adoption and ROI.

Qualifications

• 5+ years building applications from scratch using TypeScript, Node.js and React.
• Experience leading hands-on projects end-to-end in production, preferably client-facing.
• Background in Solution Architecture or Software Engineering with AI/LLM systems, agent architectures and evals.
• Ability to navigate C-suite relationships and influence executive decisions.
• Track record of turning delivery work into reusable assets or playbooks.

Responsibilities

• Strategic transformation: Architect end-to-end AI solutions and scalable workflows with C-level stakeholders.
• Outcome ownership: Define success criteria with the customer and drive adoption and ROI.
• Build and ship: Design platform configurations, build monday agents and vibe apps, wire MCP integrations, prototype scripts.
• Eval-driven product feedback: Instrument deployments and contribute PRDs and roadmap input.
• Cross-functional leadership: Collaborate with Sales and CS as the technical authority on account strategy.

Skills

TypeScript

Node.js

React

Solution Architecture

AI/LLM systems

Tools

MCP

Vibe apps

Job description

As a Forward Deployed Engineer in the customer organisation, you are the technical spearhead of monday.com 's AI transformation motion for our most strategic customers. You will carry a portfolio of 1 to 2 strategic accounts, deeply embedded with C-level and technical teams to architect, build, and ship AI solutions in production, and you will be accountable for the business outcomes those engagements promised, not just the build.

This is part of a growing motion, and you will be joining a team that’s already working on active deployments.

Please note this is a hybrid position of 3 days/week in our London office.

About the Role

Enterprises don't struggle to access AI capability; they struggle to deploy it. Your job is closing that gap for a small portfolio of monday.com 's highest-value customers. You will advise executives on AI-driven operational change, design and ship the systems that make it real, and feed what you learn back into the product with evidence, not anecdotes.

You will work with: monday AI agents, MCP-based integrations into customer systems, vibe apps, and production workflows. You will take these from discovery through architecture, build, rollout, and measurable adoption.

This is an autonomous, high-visibility role that shapes both customer outcomes and the future of forward-deployed engineering at monday.com .

What You'll Do

Strategic transformation. Embed with C-level stakeholders across your accounts to architect end-to-end AI solutions and scalable workflows that solve complex, mission-critical business pains. You own the narrative from pilot to full production rollout.

Outcome ownership. Your success metric is the business result the engagement committed to: adoption, workflow throughput, measurable ROI. You define the success criteria with the customer up front and you own getting there.

Build and ship. Design sophisticated platform configurations, build monday agents and vibe apps, wire MCP integrations into customer systems, and prototype custom scripts where the platform ends. Your leverage is architecture and judgment; your credibility is that you can build it yourself.

Eval-driven product feedback. Instrument your deployments, run evals against real customer workflows, and translate what you find into PRDs and roadmap input that changes what we build. You are a sensor for the product org, with data behind every claim.

Cross-functional leadership. Partner with Sales and CS as the technical authority on account strategy. Productize what you learn: patterns, agents, and assets from one account become reusable machinery for the whole motion.

What we promise

This role has been built with a direct line into the product roadmap, a mandate to productize rather than repeat, and outcome-based success criteria agreed before the build starts.

What You Bring

5+ years building applications from scratch using TypeScript/Node.js/React, with full-stack depth

Experience leading hands-on projects end-to-end in a production environment, preferably client-facing

Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM systems: agent architectures, MCP or comparable tool-use protocols, evals, and prompt-to-production workflows

Experience navigating C-suite relationships and influencing executive decisions in ambiguous environments

Track record of turning one-off delivery work into reusable assets, product requirements, or repeatable playbooks

Entrepreneurial, fast-moving, and focused on long-term impact over immediate fixes

Do you have the legal right to work in the country where this role is based, or would you require visa sponsorship from our company?

We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.

Meet the Services team

We enable our customers to achieve their business goal, by transforming the way their organizations work.With expert guidance, deep partnerships, and a commitment to excellence, we act as a trusted advisor, delivering value and success through monday.com-based solutions.