Forward Deployed Designer: Build Platform UX & Strategy

Artificial Labs; Harrow; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Life insurance (4x base salary)

On-site gym and shower facilities

Enhanced maternity and paternity pay

Team social events and company parties

Salary exchange on pension and nursery

Job summary

Artificial Labs is building the next generation of enterprise insurance technology. We are hiring the first Forward Deployed Designer (FDD) to define and grow this enabling function within the Platform team, working with Transform squads and engineers to shape usable, scalable solutions.

You will slow down at the right moments to ensure the team solves the right problem, then implement the best platform-valid solution, coach junior designers, and contribute to hiring future FDDs as the function

Qualifications

• Experience framing the right problem in enterprise/B2B software.
• Ability to translate requests into clear, testable problems and patterns.
• Ability to coach and grow design capability within a small team.

Responsibilities

• Establish the Forward Deployed Designer function and define its operating model.
• Grow and manage the FDD team, including hiring and line management.
• Join customer and engineer sessions early to frame problems and discovery.
• Translate requests into problems with user behaviors, platform approaches, and trade-offs.
• Prototype and test ideas using written specs, wireframes, workflows, or light code.
• Provide credible pushback when proposed solutions miss underlying problems.
• Codify patterns to share knowledge across teams.

Skills

UX design

Stakeholder management

Problem framing

Coaching

DSL code reading

Tools

Design system

Job description

Artificial Labs is building the next generation of enterprise insurance technology. We are hiring the first Forward Deployed Designer (FDD) to define and grow this enabling function within the Platform team, working with Transform squads and engineers to shape usable, scalable solutions.

You will slow down at the right moments to ensure the team solves the right problem, then implement the best platform-valid solution, coach junior designers, and contribute to hiring future FDDs as the function