Forward Deployed Consultant / Senior Consultant (Value Acceleration)

Salesforce; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

ENGINEERINGUK in London seeks a Forward Deployed Consultant to drive value by turning manual workflows into automated, scalable solutions. The role owns the roadmap for process blueprints, partnering with engineering, design, and customer teams to deliver measurable outcomes.

You will translate strategic goals into PRDs and user stories, manage backlogs with Agile, and leverage AI prompting to prototype and validate solutions with customers.

Qualifications

• 3–8+ years in Product Management, Process Automation, Business Analysis, or Solutions Consulting in enterprise B2B SaaS.
• Hands-on experience with automation tools and low/no-code platforms.
• Strong ability to communicate with both technical and non-technical audiences.

Responsibilities

• Own the roadmap and feature lifecycle for process blueprints and automation solutions.
• Partner with customer-facing leaders to map requirements and build solution blueprints and workflow automations.
• Translate goals into PRDs, user stories, and technical acceptance criteria; manage backlog with Agile.
• Leverage AI tools across blueprint lifecycle and conduct user interviews with customers.

Skills

Product Management

Process Automation

Business Analysis

Solutions Consulting

Agile Methodologies

AI Prompting

Low-Code/No-Code

Workflow Mapping

Cross-functional Teams

Education

Lean Six Sigma Certification

Tools

Salesforce APIs

Automation Tools

Job description

Forward Deployed Consultant / Senior Consultant (Value Acceleration)

The Experience

The Value Activation Consultant / Senior Consultant sits at the intersection of customer engagement and platform innovation, based in London. This role owns the roadmap and feature lifecycle for scalable Agentforce process "Blueprints," partnering with customer-facing teams, AI agents, engineering, and design to turn manual, fragmented workflows into automated solutions that drive measurable customer value.

What You'll Actually Be Doing

• Own the roadmap and feature lifecycle for process blueprints and automation solutions, identifying operational inefficiencies and automation opportunities across customer and internal workflows.
• Partner with customer-facing team leaders to map requirements, then build and iterate solution blueprints and workflow automations using current platform features and AI prompting tools.
• Translate strategic goals and customer requirements into clear Product Requirement Documents (PRDs), user stories, and technical acceptance criteria, managing the backlog and sprint priorities using Agile methodologies.
• Leverage AI tools throughout the blueprint lifecycle - from synthesizing customer feedback at scale to rapid prototyping and solution validation with engineering and design - while conducting user interviews and acting as the voice of the customer.

You're Our Person If...

• You have 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting, including building external-facing products in enterprise B2B SaaS environments.
• You have hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms, with a strong understanding of business workflow mapping and process improvement methodologies.
• You communicate clearly, in writing and in person, to both technical and non-technical audiences, and have proven success collaborating with virtual, global, cross-functional teams including engineering, design, and customer success.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Even Better If...

• Experience in SaaS, AI automation, supply chain operations, contact center operations, or customer experience technology.
• Experience with prompt design or agent-based automation solutions, and familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services).
• A Lean, Six Sigma, or related process improvement certification, or a related technical degree.
• Experience within the Supply Chain or Financial Services sector.

• Bicester, United Kingdom;Eynsham, United Kingdom