Forward Deployed Engagement Strategist

Salesforce; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Salesforce is seeking a Forward Deployed Consultant in London to lead customer projects from business case to go-live, delivering AI-powered process automation with Agentforce. You will work across regions, advising executives and shaping multi-year automation roadmaps.

You will own discovery-to-delivery, create automated blueprints, manage scope and data migration, and ensure successful handoffs with clear documentation and training.

Qualifications

• 5+ years in solutions consulting or related roles with end-to-end project ownership.
• Understanding of ERP, supply chain or finance operations processes.
• Experience building AI or agent-based automation and designing prompts.
• Ability to write clear requirements and user stories for executives.
• Experience evaluated against core role competencies.

Responsibilities

• Act as trusted advisor, build business case, define success metrics, and roadmap.
• Translate discovery into a working automated workflow using AI agents.
• Own delivery through go-live: scoping, build, testing, data migration, cutover.
• Handover to partners with documentation, training, and success measures.

Skills

5+ years

Solutions consulting

Executive communication

AI/agent-based automation

Tools

REST

SOAP

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

Join the Regrello team in London, part of Salesforce's Agentforce platform, where you help large companies replace slow, manual work with AI-powered process automation. As a Forward Deployed Consultant, you lead customer projects from the first business case all the way to go-live, working with customers across regions and seeing the impact of your work in live production.

What You'll Actually Be Doing

• Act as a trusted advisor to customer leaders: build the business case, set clear success measures and a starting baseline (such as cycle time and cost per transaction), and shape a multi-year automation roadmap.
• Turn discovery workshops and process maps into a first working automated workflow (a "Blueprint") within days or weeks, building and refining it yourself with AI agents and prompting tools.
• Own delivery through go-live, including scoping, build, user acceptance testing, data migration and cutover. You manage scope changes and focus on the most valuable first release when that's what it takes to launch.
• Hand ownership over to partners and customer teams with clear documentation, training and success measures, and use each launch to open up the next process on the roadmap.

You're Our Person If...

• You have 5+ years in solutions consulting, forward deployed, management consulting, product management, process automation or business analysis roles, including owning projects from discovery through go-live.
• You understand supply chain, enterprise resource planning (ERP) or finance operations processes such as procure-to-pay, order-to-cash, accounts payable and receivable, or supplier onboarding.
• You've built AI or agent-based automation yourself, including designing prompts, structuring outputs and fixing failures, and you know common integration patterns (such as REST, SOAP and event-based) and their risks.
• You can write clear requirements and user stories, and you're comfortable with senior executives, including sharing bad news early along with a plan to fix it.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Even Better If...

• You know the Salesforce platform, including its APIs and platform services.
• You've built or worked through partner and implementation ecosystems.
• You hold a Lean, Six Sigma or similar process improvement certification.
• You've tracked results against a baseline after go-live and used them to grow the account.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.