Forward Deployed Engagement Strategist

428 Salesforce UK Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Salesforce's Regrello team in London is seeking a Forward Deployed Consultant who will lead customer projects from discovery to go-live, applying AI-powered automation to replace manual work.

You’ll build business cases, define success metrics, craft roadmaps, and own delivery across scoping, testing, data migration, and handover to partners, with emphasis on scalable, high-value outcomes.

Qualifications

• 5+ years in solutions consulting or related roles, leading projects from discovery to go-live.
• Experience with ERP/finance operations like procure-to-pay, order-to-cash, or AP/AR.
• Built AI or agent-based automation, including designing prompts and handling failures.

Responsibilities

• Lead customer projects from business case to go-live with AI agents.
• Create Blueprints and automate workflows within days or weeks.
• Own delivery including scoping, UAT, data migration, and cutover.

Skills

Solutions consulting

Forward deployed

Management consulting

Process automation

Business analysis

AI agents

Tools

REST API

SOAP API

Event-based integration

Job description

Job Category Software Engineering

Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

Join the Regrello team in London, part of Salesforce's Agentforce platform, where you help large companies replace slow, manual work with AI-powered process automation.

As a Forward Deployed Consultant, you lead customer projects from the first business case all the way to go-live, working with customers across regions and seeing the impact of your work in live production.

What You'll Actually Be Doing

Act as a trusted advisor to customer leaders: build the business case, set clear success measures and a starting baseline (such as cycle time and cost per transaction), and shape a multi-year automation roadmap. Turn discovery workshops and process maps into a first working automated workflow (a "Blueprint") within days or weeks, building and refining it yourself with AI agents and prompting tools. Own delivery through go-live, including scoping, build, user acceptance testing, data migration and cutover. You manage scope changes and focus on the most valuable first release when that's what it takes to launch. Hand ownership over to partners and customer teams with clear documentation, training and success measures, and use each launch to open up the next process on the roadmap.

You're Our Person If...

You have 5+ years in solutions consulting, forward deployed, management consulting, product management, process automation or business analysis roles, including owning projects from discovery through go-live. You understand supply chain, enterprise resource planning (ERP) or finance operations processes such as procure-to-pay, order-to-cash, accounts payable and receivable, or supplier onboarding. You've built AI or agent-based automation yourself, including designing prompts, structuring outputs and fixing failures, and you know common integration patterns (such as REST, SOAP and event-based) and their risks. You can write clear requirements and user stories, and you're comfortable with senior executives, including sharing bad news early along with a plan to fix it. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Even Better If...

You know the Salesforce platform, including its APIs and platform services. You've built or worked through partner and implementation ecosystems. You hold a Lean, Six Sigma or similar process improvement certification. You've tracked results against a baseline after go-live and used them to grow the account.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.