Forest Visitor Experience Lead

Westonbirt Arboretum - Forestry England; Aston Clinton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Civil Service Pension

25 days holiday

Discounts via STaR scheme

Free parking

Free entry to Westonbirt and Bedgebury

Career development support

Job summary

Forestry England at Wendover Woods, Aston Clinton, is seeking a Visitor Services Officer to deliver an exceptional visitor experience and outstanding service across the visitor welcome/centre.

You will maintain facilities, support a positive team environment, and promote events, membership and volunteering. The role is 37 hours per week with a permanent contract and a salary of £26,959 per annum.

Qualifications

• Provide outstanding service to ensure a memorable visitor experience.
• Work across visitor welcome/visitor centre and maintain facilities; promote Forestry England’s work including events, membership, legacy giving and volunteering.

Responsibilities

• As a Visitor Services Officer, you will contribute to achieving an exceptional visitor experience, providing outstanding service so that visitors leave with lasting memories.
• Working across our visitor welcome/visitor centre, you will also work with the wider team to maintain our visitor facilities, making sure our visitors have a smooth, inclusive and enjoyable experience.
• You will help cultivate a supportive and positive work environment that encourages teamwork, productivity and individual growth.
• You will take opportunities to promote Forestry England’s work including events, membership, legacy giving and volunteering.

Job description

Forestry England at Wendover Woods, Aston Clinton, is seeking a Visitor Services Officer to deliver an exceptional visitor experience and outstanding service across the visitor welcome/centre.

You will maintain facilities, support a positive team environment, and promote events, membership and volunteering. The role is 37 hours per week with a permanent contract and a salary of £26,959 per annum.