Footwear Sales Associate — Customer Experience Pro

Clarks Outlet; Bracknell; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Holiday Pay

Store bonus potential

Job summary

Clarks Outlet is seeking a reliable Sales Associate to deliver a superb consumer experience in-store while meeting set KPIs. You will promote shoes and accessories, maintain high retail standards, and support day-to-day operations.

A 4-hour shift pattern and weekend availability are required to join our team. This role emphasizes customer service, product knowledge, and the ability to work within a friendly, fast-paced environment.

Qualifications

• Strong customer service skills and a positive attitude.
• Ability to drive sales and meet targets while delivering a great brand experience.
• Good communication and team player who can learn product knowledge quickly.

Responsibilities

• Deliver a great Clarks brand experience and use technology to enhance customer interaction; keep product knowledge up to date.
• Support store KPI achievement by delivering sales at targets set by management.
• Maintain sales floor and back-of-house standards to reflect high brand quality.
• Be flexible to a 7-day shift pattern, including weekends and bank holidays.
• Follow cash and stock security procedures according to company standards.
• Maintain visual merchandising and replenish stock as required.

Skills

Customer service

Sales

Product knowledge

Cash handling

Job description

Clarks Outlet is seeking a reliable Sales Associate to deliver a superb consumer experience in-store while meeting set KPIs. You will promote shoes and accessories, maintain high retail standards, and support day-to-day operations.

A 4-hour shift pattern and weekend availability are required to join our team. This role emphasizes customer service, product knowledge, and the ability to work within a friendly, fast-paced environment.