Food Team Leader

Lincolnshire Co-op; Carlisle; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading co-operative as a Team Leader in Carlisle, where you will inspire and manage a dedicated team! This role involves ensuring exceptional customer service, managing stock, and coordinating schedules, all while fostering a positive working environment. Benefit from 30 days annual leave, a pension scheme, and generous discounts across our businesses.

Benefits

30 days annual leave (including bank holidays)

Pension scheme with up to 12% employer contributions

Generous colleague discount rates

Annual discretionary bonuses

Work schedules available four weeks in advance

Free tea and coffee provisions

Qualifications

• Previous experience of leading and inspiring a sizable team (not essential as training provided).
• Ability to build relationships with colleagues.
• Genuine passion and care for customers.

Responsibilities

• Manage stock control and inventory.
• Support Store Manager with day-to-day operations.
• Ensure store is presentable and safe.

Skills

Customer Service

Leadership

Team Management

Job description

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Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership.From motivating the team and delegating tasks, to rolling up your sleeves and getting stuck in, our Team Leaders help our stores to deliver great results and maintain high standards every day.

As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll help to set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll be helping the Store Manager with day to day operation, supporting your colleagues to provide excellent customer service, and making sure that the store is ship-shape and presentable for your local community. Wide-ranging and varied, you will carry out tasks such as:

• Keeping on top of produce freshness, inventory, and stock management, as well as cash processes
• Date monitoring and price checking activities, keeping stock loss at a minimum and making sure all reductions are visible
• Maintaining consistent stock control by performing stock takes and gap checks
• Supporting your colleagues through people management activities (such as managing holiday requests and colleague scheduling), alongside the Store Manager.

As a keyholder, you’ll be responsible for opening and closing the store and we’ll look to you to ensure it is always safe and secure. Therefore, flexibility is key as there will be a requirement to work evenings and weekends.

About You

Due to the fast-paced and energized nature of our stores, our Team Leaders need to work with enthusiasm, pace, and initiative. You’ll be a role model and point of contact for the team, demonstrating the standards and behaviours that you want to see in your colleagues. You’ll need to show us:

• Previous experience of leading and inspiring a sizable team, although this isn’t essential as full training will be provided.
• An abilityto build relationships with colleagues to create the foundation for getting jobs done by celebrating success.
• A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
• A reliable and dependable manner alongside being an engaged brand ambassador.
• That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

You’ll need to be over 18 years old to be a Team Leader, as you’ll need to authorise age-related sales.

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• 30 days annual leave (including bank holidays) (pro-rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Working schedules that are available four weeks in advance, giving you time to plan around your shifts
• Free tea and coffee provisions for all colleagues during rest breaks at work