Front of House Team Leader

Stonegate Pub Company; Carlisle; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Front of House Team Leader at Walkabout, located in Carlisle. You will lead a dynamic team to create an unforgettable guest experience in a vibrant pub atmosphere. The role involves ensuring smooth operations and motivating staff to excel in customer service, providing you with great rewards and opportunities.

Benefits

25% off food and drink via MiXR App

Stonegate Xtra Rewards discounts

VIP entry to pubs

Corporate Discount Rates at David Lloyd

Wagestream for early wage access

Qualifications

• Proven experience in a similar role.
• Ability to lead and motivate a team.
• Must be 18 or over to sell alcohol.

Responsibilities

• Lead, motivate and encourage the team for an amazing guest experience.
• Maintain smooth operations and consistency.
• Foster a welcoming environment for guests.

Skills

Leadership

Team Motivation

Customer Service

Job description

Carlisle, Cumbria, United Kingdom, CA1 1RP

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Walkabout.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Walkabout proudly stands as the premier destination for sports enthusiasts and party people alike. We offer an abundance of delicious eats, game-ready beer towers and an electrifying party atmosphere. Equipped with a huge HD screen, we ensure an unparalleled viewing experience for sports fans for a multitude of live sports. It doesn’t stop at the final whistle; we’re the go-to late-night party venue, boasting an enticing array of cocktails and a dynamic playlist featuring chart-toppers and indie hits. If you’ve got the energy, passion, and confidence to get the wild vibes on a roll, you’re exactly what we’re after! We're the home of all things Aussie, and we serve up the best of sport on our giant HD screens, our menu boasts everything from juicy burgers to sharing feasts, everyone's favourite sips and we bring the late night vibes like no other. Located a mere four minute walk from the station, we're famous in Carlisle as the place to be for all things live sport for those edge-of-the-seat games for both locals and students alike. Our late night DJs get our guests up on the dancefloor to celebrate or commiserate their team while the team behind the bar serves up all the favourite draughts and cocktails.

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Walkabout you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walkabout directly.