Food Store Team Leader - Frontline Excellence

Marks and Spencer plc (UK); Dorking; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead and inspire a team on the shop floor. This role involves delivering exceptional customer service, driving commercial performance, and implementing retail strategies. You will coach and develop your team to ensure high standards and operational excellence. The ideal candidate is commercially sharp and resilient, focused on delivering results while fostering a supportive team environment. Join us and be part of an exciting transformation in retail.

Benefits

Diversity and inclusion initiatives

Opportunity for personal growth

Supportive work environment

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs across the store.
• Good understanding of commercial and operational processes.
• Good communicator and listener who will inspire and share knowledge.

Responsibilities

• Lead and coach a team to deliver consistently under pressure.
• Drive commercial performance and understand the numbers.
• Support the growth and profitability of the store.

Skills

Leadership

Customer Service

Coaching

Data Analysis

Team Building

Communication

Job description

A leading UK retailer is seeking a Team Manager in Food to lead and inspire a team on the shop floor. This role involves delivering exceptional customer service, driving commercial performance, and implementing retail strategies. You will coach and develop your team to ensure high standards and operational excellence. The ideal candidate is commercially sharp and resilient, focused on delivering results while fostering a supportive team environment. Join us and be part of an exciting transformation in retail.