Food Store Operations Leader

Heart of England Co

Coventry

On-site

GBP 81,000 - 99,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary

30 days holiday

Colleague discount

Pension contributions

Life insurance

Maternity benefits

Employee assistance

Wellbeing services

Long service awards

Staff benefits

Job summary

Heart of England Co is seeking a Head of Store Operations to lead our Food store estate and Central Operations. You will drive sales, profitability and high operational standards while building a strong leadership culture across Area Managers, Store Managers and central teams.

Reporting to the COO, you will foster ownership, coach talent and ensure collaboration with Commercial, Supply Chain and Finance. This senior role offers a competitive salary, generous holiday and comprehensive benefits in

Qualifications

Significant experience leading multi-site retail operations, ideally within food retail, convenience or FMCG.
Strong track record of delivering sales, profit, cost control and operational performance.
Experience leading and developing senior operational management teams.
The ability to identify and develop talent and build future leadership capability.

Responsibilities

Commercial Performance: Drive sales, profitability and store performance to meet or exceed budgets.
Operational Excellence: Maintain high standards across customer experience, availability and compliance.
Leadership & Development: Build leadership pipelines and develop future leaders.
Central Operations: Lead central operations to deliver coordinated store initiatives.
People & Culture: Create a high-performance, engaging culture across stores.
Cost & Productivity: Manage payroll, reduce waste and improve efficiency.