Food Store Manager

TN United Kingdom; Kirton in Lindsey; On-site; GBP 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a dedicated team in a vibrant community. This role is pivotal in ensuring exceptional customer service and operational excellence. You will inspire your team, drive performance, and create an inclusive environment that fosters personal development. With a commitment to colleague growth and wellbeing, this opportunity offers a supportive workplace where your contributions will make a real difference. Join a successful co-operative business that values its people and rewards hard work with generous benefits and career advancement opportunities.

Benefits

Up to 30 days annual leave

Pension scheme with 12% employer contributions

Generous colleague discount rates

Annual discretionary bonuses

Free tea and coffee provisions

Wellbeing initiatives

Qualifications

• Proven experience in leading and developing a team in a fast-paced environment.
• Strong understanding of operational and people processes.

Responsibilities

• Oversee daily operations and performance of the store.
• Motivate and coach the team to achieve key performance indicators.
• Ensure excellent customer service and store standards.

Skills

Team Leadership

Customer Service

Time Management

Problem Solving

Delegation

Education

Experience in Retail Management

Job description

Job Title: Store Manager

Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership. From motivating the team and overseeing store performance to rolling up your sleeves and getting stuck in, our Store Managers help to maintain our high standards every day.

In this role, you’ll combine a community spirit and a passion for customer service, working alongside your team to serve your community, keep customers happy, and ensure the store hits its targets. You’ll take pride in your team, building an inclusive culture that encourages engagement and personal development for colleagues to reach their full potential. Some of your duties will include (but are not limited to):

• Taking full responsibility for the performance and day-to-day operations of your store
• Motivating and encouraging your team to support the achievement of the key performance indicators for the store
• Effectively delegating workloads and organising store schedules over a four-week period
• Ensuring and providing excellent customer service, setting the standard for your team and inspiring them to achieve it
• Coaching your team to be passionate and knowledgeable about the products in your store, by building our brand and providing customers with great availability, freshness, and service to ensure they come back for more
• Working towards our purpose and approach, by being helpful, inspiring, and trustworthy in any given situation

About You

Our Store Managers are role models for their teams, and therefore need to be enthusiastic and motivating leaders. You'll be proactive in your approach to deliver superb customer service and promote outstanding store performance, to ensure our customers and members have the best experience possible. You’ll need to show us:

• Previous experience in a similar environment of leading and developing a team in a fast-paced, target-driven environment
• Excellent time-management, delegation, and problem-solving skills
• A customer-focused manner, always prioritising the customer experience
• The ability to be organised and adaptable, working on several tasks to tight deadlines
• A substantial understanding and up-to-date knowledge of commercial, visual, operational, and people processes and systems
• An engaging leadership style; being a strong coach and mentor to all colleagues.

You’ll need to be over 18 years old to be a Food Store Manager, as you’ll need to authorise age-related sales.

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• Up to 30 days annual leave (including bank holidays)
• Pension scheme offering up to 12% employer contributions
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Free tea and coffee provisions for all colleagues during rest breaks at work
• Wellbeing initiatives and community engagement opportunities

We are committed to the development of our colleagues and will support you to achieve your career goals. As your confidence grows, you’ll have the opportunity to take on additional responsibilities and further progress your career with us through ongoing training!