Food Service Assistant

Aramark; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free on-site parking

Discounted meals on duty

On-site gym access

Employee Benefits app including GP and

Life assurance and pension

Job summary

Aramark is recruiting a Food Service Assistant for HMP Birmingham, delivering food and beverage service in a custodial environment. You will help maintain cleanliness, manage service areas and support stock replenishment while ensuring safety and quality standards.

The role emphasises customer service, teamwork and reliability, with a 35-hour week and a pay rate of £13.20 per hour. On-site parking and employee benefits are included.

Qualifications

• Previous catering or customer service experience is desirable but not essential.
• Excellent communication and customer service skills.
• Positive attitude and willingness to learn.
• Ability to work effectively as part of a team.
• Reliable and flexible approach to work.
• Commitment to maintaining high standards of service and cleanliness.

Responsibilities

• Preparing and serving food and beverages to customers.
• Delivering excellent customer service in a professional and friendly manner.
• Operating tills and handling customer payments accurately.
• Replenishing food counters and service areas.
• Maintaining high standards of cleanliness throughout dining and service areas.
• Supporting stock replenishment and stock rotation.
• Assisting with hospitality and catering requirements as needed.
• Following food safety, allergen, and health & safety procedures at all times.
• Supporting the wider catering team with the smooth day-to-day running of the service.

Skills

Customer service

Communication skills

Teamwork

Reliability

Flexibility

Job description

At Aramark we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions and empower your professional growth. So, no matter what you're pursuing, a role at Aramark will help you reach your full potential.

Job Description

We are currently recruiting for a Food Service Assistant to join our team at HMP Birmingham, B18 4AS. This is a fantastic opportunity for a customer-focused and enthusiastic individual to become part of a busy catering operation, supporting food service delivery within a secure custodial environment.

What's in it for you?

• £13.20 per hour
• 35 hours per week
• Working 5 days over 7
• Free on-site parking
• Discounted meals whilst on duty
• Catering facilities available on site
• Access to the on-site gym
• Access to our Employee Benefits app, including online GP access, Employee Assistance Programme, discounts, supermarket savings and more
• Life assurance and pension scheme
• Generous holiday entitlement with the option to buy additional leave
• Training and development opportunities
• Career progression within a global organisation
• Supportive and inclusive working environment

What you'll be doing

• Preparing and serving food and beverages to customers
• Delivering excellent customer service in a professional and friendly manner
• Operating tills and handling customer payments accurately
• Replenishing food counters and service areas
• Maintaining high standards of cleanliness throughout dining and service areas
• Supporting stock replenishment and stock rotation
• Assisting with hospitality and catering requirements as needed
• Following food safety, allergen, and health & safety procedures at all times
• Supporting the wider catering team with the smooth day-to-day running of the service

Qualifications

About you

• Previous catering, hospitality, or customer service experience is desirable but not essential
• Excellent communication and customer service skills
• Positive attitude and willingness to learn
• Ability to work effectively as part of a team
• Reliable and flexible approach to work
• Commitment to maintaining high standards of service and cleanliness

Additional Information

• Successful candidates will be required to complete an Enhanced DBS check prior to commencing employment.
• Applicants must be able to satisfy all site access and security requirements associated with working within a custodial environment.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

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