Food Runner

Harri; City of Westminster; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Staff discounts

Tips paid weekly

Benefits platform

Wellbeing support

Overnight stay anniversary

Financial wellbeing (Stream)

Referral scheme

Staff meals

Career progression

Job summary

Public House Group is looking for energetic Food Runners to join our front-of-house team across our pubs and restaurants in London. You’ll thrive in a fast-paced, team-driven environment, delivering high quality food service while supporting guests throughout their visit.

We offer £12.71 per hour plus service charge (earning up to £17 per hour) and a range of benefits including staff meals, discounts, wellbeing support and growth opportunities with ongoing training.

Qualifications

• Previous experience in high-end and high-volume establishment is preferable.

Responsibilities

• Collect prepared food items from the kitchen and deliver them to the appropriate tables or designated areas promptly and accurately.
• Verify accuracy of orders, ensuring that all dishes match the corresponding table numbers or descriptions.
• Assist in setting up and clearing tables before and after service, ensuring cleanliness and proper tableware arrangement.
• Collaborative teamwork, work closely with the team to provide friendly and professional customer service to guests, responding promptly to their requests and inquiries.

Skills

Customer service

Communication skills

Teamwork

Fast-paced environment

Flexibility

Job description

We’re hiring energetic Food Runners who thrive in a fast-paced, team-driven environment to joinour front of house team!

This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.

There's a pub on the ground floor, a restaurant on the second floor, and an intimate dining space on the top floor. The kitchen will serve pub classics on all floors.

• Salary - £12.71 per hour + Service charge (Earn up to £17 per hour)

What's in it for you as a Runner:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support,access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progression opportunities, on going training to develop yourself personally and professionally.

What you'llbe doing as a Runner:

• Collect prepared food items from the kitchen and deliver them to theappropriate tablesor designated areas promptly and accurately
• Verify accuracy of orders, ensuring that all dishes match the corresponding table numbers or descriptions
• Assistin setting up and clearing tables before and after service, ensuring cleanliness and proper tableware arrangement
• Collaborative teamwork, Workclosely with the team to provide friendly and professional customer service to guests, responding promptly to their requests and inquiries

About you, our new Runner:

• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

Previous experience in a high-end and high-volume establishment is preferable.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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