Food Retail Frontline Associate - Fast-Paced, Digital

Marks & Spencer Group; Guildford; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient brand ambassador who can confidently recommend and sell our newest food products, ensuring every customer feels valued.

Qualifications

• Frontline customer-facing role in a busy environment.
• Comfort with using in-store digital tools like Sparks App.

Responsibilities

• Assist customers with product knowledge and recommendations.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Maintain a high level of service during peak store times.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient brand ambassador who can confidently recommend and sell our newest food products, ensuring every customer feels valued.