Food Retail Frontline Associate — Service & Sales

Marks & Spencer Plc; York and North Yorkshire; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to join the frontline of the UK’s fastest-growing retailer. You’ll be at the heart of customer service, delivering five-star service at pace and embracing the transformation we’re driving.

We’re looking for down-to-earth colleagues who thrive under pressure, can sell with confidence, and are ready to roll up their sleeves day in and day out.

Qualifications

• Frontline retail experience is beneficial.
• Ability to work in a fast-paced environment.
• Willingness to adapt to varying store areas and shifts.

Responsibilities

• Deliver five-star service at pace in a high-pressure retail environment.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to join the frontline of the UK’s fastest-growing retailer. You’ll be at the heart of customer service, delivering five-star service at pace and embracing the transformation we’re driving.

We’re looking for down-to-earth colleagues who thrive under pressure, can sell with confidence, and are ready to roll up their sleeves day in and day out.