Food Frontline Assistant - Night Shifts & Fast-Paced

Marks and Spencer; Cookstown; On-site; GBP 1,240,000 - 1,653,000; Part time

Job summary

Marks & Spencer in the Food section invites you to join as a Customer Assistant on frontline duties. You’ll work in a fast-paced environment, delivering five-star service and supporting top-line growth during busy periods.

You’ll be a brand ambassador, confident recommending new products, using Sparks App and in-store devices to assist customers, and flexible to cover multiple store areas as needs arise. This role requires being 18+, willingness to work late and weekend shifts, and a drive to

Qualifications

• Must be 18 years or older.
• Ability to provide friendly, efficient service in a fast-paced retail environment.
• Willingness to use digital tools to assist customers.
• Accuracy in handling transactions and product knowledge.
• Flexibility to work across store areas as needed.

Responsibilities

• Provide five-star service at pace.
• Embrace transformation and drive change.
• Confidently recommend and sell new food products.
• Be a resilient brand ambassador who makes customers feel valued.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player and support others to deliver a seamless experience.

Skills

Customer service

Teamwork

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the Food section invites you to join as a Customer Assistant on frontline duties. You’ll work in a fast-paced environment, delivering five-star service and supporting top-line growth during busy periods.

You’ll be a brand ambassador, confident recommending new products, using Sparks App and in-store devices to assist customers, and flexible to cover multiple store areas as needs arise. This role requires being 18+, willingness to work late and weekend shifts, and a drive to