Food Floor Associate: Fast-Paced Customer Service Pro

Marks & Spencer Plc; Llanelli; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant to join the Food section in a fast-paced store in Wales. You’ll be at the frontline, delivering five-star service, helping customers, and promoting new Food products with confidence.

You’ll work a shift pattern across Sundays to Saturdays and must be digitally confident, using Sparks App and in-store devices to assist customers and complete tasks efficiently while thriving under pressure in a dynamic retail environment.

Qualifications

• Customer-focused approach to service.
• Ability to work under pressure in a fast-paced environment.
• Willingness to adapt to shift patterns and help across store areas.

Responsibilities

• Assist customers in the Food section and promote products.
• Deliver five-star service at pace and ensure customer satisfaction.
• Utilise in-store devices to help customers and complete tasks.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant to join the Food section in a fast-paced store in Wales. You’ll be at the frontline, delivering five-star service, helping customers, and promoting new Food products with confidence.

You’ll work a shift pattern across Sundays to Saturdays and must be digitally confident, using Sparks App and in-store devices to assist customers and complete tasks efficiently while thriving under pressure in a dynamic retail environment.