Food Customer Assistant — Seasonal, Fast-Paced Service

Marks and Spencer; Newbury; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You’ll deliver five-star service at pace, apply product knowledge, and adapt to busy store conditions while supporting a positive customer experience.

You’ll use Sparks App and in-store devices to enhance service, work flexibly across store areas, and contribute to growth in sales with a proactive, team-first attitude.

Qualifications

• Frontline customer service role in food retail.
• Able to deliver five-star service at pace under pressure.
• Comfortable using Sparks App and in-store devices.

Responsibilities

• Confidently recommending and selling our newest food products to customers.
• Deliver remarkable service so customers feel valued every time they shop with us.
• Work across store areas as needed and contribute to a high-energy, positive team environment.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You’ll deliver five-star service at pace, apply product knowledge, and adapt to busy store conditions while supporting a positive customer experience.

You’ll use Sparks App and in-store devices to enhance service, work flexibly across store areas, and contribute to growth in sales with a proactive, team-first attitude.