Food Customer Assistant — Fast-Paced Service

Marks & Spencer Plc; Tees Valley; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Tees Valley is hiring a Customer Assistant in our Food section. You'll be on the frontline delivering five-star service at pace, helping customers find products and share product knowledge while working across busy shifts.

This role requires resilience, teamwork, and a willingness to roll up your sleeves. You'll use Sparks App and in-store devices to assist customers and contribute to sales growth in a fast-moving retail environment.

Qualifications

• Willingness to work frontline retail roles and handle peak times.
• Knowledge of M&S Food products and willingness to learn.
• Ability to use digital tools and in-store devices.

Responsibilities

• Assist customers with product selection and questions.
• Provide five-star service, operate at pace during busy periods.
• Promote and sell new food products to customers.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in Tees Valley is hiring a Customer Assistant in our Food section. You'll be on the frontline delivering five-star service at pace, helping customers find products and share product knowledge while working across busy shifts.

This role requires resilience, teamwork, and a willingness to roll up your sleeves. You'll use Sparks App and in-store devices to assist customers and contribute to sales growth in a fast-moving retail environment.