Holiday Food Customer Assistant – Fast-Paced & Digital

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to support customers with product knowledge and speedy service. You’ll be on the front line, ready to help during peak times and promotions, while using Sparks App and store devices to enhance the shopping experience.

We value a resilient team player who can adapt to shift patterns, stay calm under pressure, and contribute to a positive store environment for every customer.

Qualifications

• Experience in fast-paced retail or customer-facing roles.
• Strong customer focus and ability to handle busy periods.
• Comfortable using digital tools and mobile apps in-store.

Responsibilities

• Provide five-star service at pace and assist customers on the shop floor.
• Utilise Sparks App and in-store devices to help customers find products and complete purchases.
• Work across store areas as needed and be flexible with shifts.

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to support customers with product knowledge and speedy service. You’ll be on the front line, ready to help during peak times and promotions, while using Sparks App and store devices to enhance the shopping experience.

We value a resilient team player who can adapt to shift patterns, stay calm under pressure, and contribute to a positive store environment for every customer.