Food Counter Specialist – Ethically Sourced & Customer-Focused

Waitrose & Partners; Keynsham; On-site; GBP 18,000 - 21,000; Full time

Job summary

Waitrose & Partners is seeking a service counter partner to showcase knowledge of food, uphold ethical sourcing, and suggest recipes to customers. You will build trust and loyalty while helping maximise sales and profit by delivering friendly, knowledgeable service.

The role emphasizes presenting fresh food to customers, maintaining cleanliness, staying informed about new products, and supporting the branch with general tasks as needed.

Qualifications

• Clear communication to work with customers and team.

Responsibilities

• Maintain high presentation and hygiene on food counters.
• Monitor stock levels to ensure popular items are available.
• Handle open food with due care and follow health & safety protocols.
• Keep up-to-date with Waitrose food values, including animal welfare.
• Support shop team with general tasks.

Skills

Communication

Customer service

Teamwork

Job description

Waitrose & Partners is seeking a service counter partner to showcase knowledge of food, uphold ethical sourcing, and suggest recipes to customers. You will build trust and loyalty while helping maximise sales and profit by delivering friendly, knowledgeable service.

The role emphasizes presenting fresh food to customers, maintaining cleanliness, staying informed about new products, and supporting the branch with general tasks as needed.