Food & Beverage Team Member Waiter/Waitress

Accor Hotels; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality group as a Waiter/Waitress at Novotel London Waterloo. Deliver exceptional service and create memorable experiences for guests. Enjoy benefits like free hotel stays and continuous learning opportunities. Be part of a diverse team committed to exceeding expectations.

Benefits

Free night stays in UK hotels

50% discount at Accor Restaurants

Discounted hotel rates worldwide

Continuous learning and development

Support for wellbeing

Qualifications

• Deliver consistent and memorable service to guests.
• Work collaboratively with your team.
• Fluency in English is essential.

Responsibilities

• Create memorable moments for guests.
• Build rapport in a fast-paced environment.
• Participate in a comprehensive training program.

Skills

Customer Service

Teamwork

Fluency in English

Job description

Company Description

Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties across 110 countries.

With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play.

By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.

Job Description

Our mission at Novotel London Waterloo is to create memorable moments for our guests, connecting hearts from arrival to farewell.

Whether you're seeking a job, a career, or a calling, we have something for you!

As part of our team, you can enjoy:

• Free night stays in our UK hotels and a 50% discount at any Accor Restaurant (T&C applies)
• Discounted hotel rates worldwide in Accor Hotels
• Continuous learning and development through our Accor Academy
• Support for your wellbeing in both professional and personal life
• Opportunities to grow your experience across 5000 hotels in over 100 countries
• Participation in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks: Our goal is to help you grow and unleash your personality

As our next Waiter/Waitress, you…

Wear your smile proudly and understand the power of your welcoming nature.

Deliver consistent and memorable service to all our guests.

Work collaboratively with your team to ensure every guest leaves with a desire to return.

Be a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment.

A little more information:

We believe our people are at the heart of everything we do, which is why we offer a comprehensive training program to support you at every step in your new role.

We provide a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.

Our hotel features 178 rooms, meeting spaces, a bar, restaurant, and fitness & sauna facilities.

Fluency in English is essential to best welcome and care for our guests.

To help you settle into your role, we will arrange a one-night stay for you to experience our guest perspective firsthand.

If you believe you are the right candidate for the Waiter/Waitress role, please click ‘apply’ now! We would love to hear from you!

One more thing…

By working at Novotel London Waterloo, you become part of the Accor network, a global leader in hospitality. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent, creating an environment where everyone feels they belong.

Additional Information

Information on the processing of personal data

When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, your personal data will be processed to consider and manage your application.

Data supplied by third parties, such as previous employers or personality assessment providers, may also be processed. Your responses to questionnaires will not result in automated decisions.

As data controller, we comply with all relevant legislation, including GDPR and the Data Protection Act 2018.

Details about personal data processing and your rights are available in our Employee Privacy Policy.