Food & Beverage Team Member

TN United Kingdom; Richmond; On-site; GBP 40,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Food and Beverage Team Member, der Teil eines dynamischen Teams wird, das sich der Bereitstellung von hervorragendem Kundenservice und der Präsentation von Speisen und Getränken widmet. Diese Position bietet die Möglichkeit, in einer freundlichen Umgebung zu arbeiten, während Sie wertvolle Fähigkeiten im Gastgewerbe entwickeln. Mit flexiblen Arbeitszeiten und einer Vielzahl von Vorteilen, einschließlich eines großzügigen Rentensystems und der Möglichkeit zur beruflichen Weiterentwicklung, ist dies eine großartige Gelegenheit für jemanden, der einen positiven Einfluss auf die Erfahrung der Besucher haben möchte. Wenn Sie leidenschaftlich daran interessiert sind, in einem inklusiven Umfeld zu arbeiten, freuen wir uns auf Ihre Bewerbung.

Benefits

Pensionsplan bis zu 10% des Grundgehalts

Kostenlose Eintritte zu National Trust Orten

Mietkautionsdarlehen

Jahreskarten-Darlehen

EV-Auto-Leasing

Rabatte bei der Arbeit

Urlaubsanspruch bis zu 32 Tage

Flexible Arbeitszeiten

Mitarbeiterunterstützungsprogramm

Kostenloses Parken

Qualifications

• Freundlich, aufmerksam und anpassungsfähig mit Leidenschaft für Kundenservice.
• Keine vorherige Erfahrung erforderlich, aber Teamgeist und Lernbereitschaft sind wichtig.

Responsibilities

• Begrüßung und Bedienung der Besucher, Gewährleistung hoher Standards bei Speisen und Getränken.
• Unterstützung der Küche nach Bedarf und Teilnahme an Schulungen zu Allergenen und Lebensmittelsicherheit.

Skills

Kundenservice

Teamarbeit

Flexibilität

Job description

The job description provides comprehensive information about the role of a Food and Beverage Team Member at the National Trust. It covers key aspects such as responsibilities, benefits, hours, salary, and application process. However, it contains some repetitive content and formatting inconsistencies that could be improved for clarity and professionalism.

Specifically, the section "What it's like to work here" is duplicated, and some details are repeated verbatim, which might confuse or overwhelm the reader. Additionally, the structure could be streamlined to enhance readability, such as consolidating similar sections and ensuring consistent formatting.

Below is a refined version that maintains all essential information while improving clarity and flow:

Job Title: Food and Beverage Team Member

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, and we'd love you to join us.

This location is in a rural area, so please consider your transportation options before applying.

Benefits

We want to help you look after what matters to you—saving for your future, discounts on your weekly shop, and promoting work-life balance. Please see our benefits package below:

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts (gym memberships, shopping, cinema, etc.)
• Holiday entitlement up to 32 days plus holiday purchase scheme
• Flexible working arrangements where possible
• Employee assistance programme
• Free parking at most Trust locations

Role Details

Hours: This is an hourly paid, fixed-term position, including weekends and Bank Holidays. There are no evenings or split shifts. We aim to offer a consistent pattern but may need to adjust hours with prior notice.

Salary: £13.20 per hour (including outer London weighting)

Duration: Fixed-term until 31 October 2025

Interviews: 20 November 2024

Applicants will complete an online assessment instead of a traditional CV or application form, to help us understand your strengths and provide more role information.

What You'll Be Doing

You will primarily work front of house, welcoming and serving visitors, ensuring high standards of food and drink presentation, and assisting the kitchen when needed. You should be friendly, attentive, and adaptable, with a passion for providing excellent customer service. Training in allergens and food safety will be provided, along with ongoing development opportunities.

Who We're Looking For

No prior experience is required. We welcome applicants who are team players, enthusiastic, eager to learn, and committed to delivering great service.

Additional Information

We promote an inclusive culture and value diversity. Our motto is ‘For everyone, for ever,’ and we strive to reflect this in our teams and services.