Food and Beverage Team Member

IBIS; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a Food and Beverage Team Member to join their vibrant team. This role offers the chance to work in a fun and engaging environment, where you will provide personalized service to guests and ensure their dining experience is memorable. With opportunities for growth, you will be part of a supportive team that values your contributions. Enjoy exclusive benefits, including free meals on duty and a development program to enhance your skills. If you are passionate about hospitality and eager to make a difference, this role is perfect for you.

Benefits

Free meals on duty

Uniforms provided

Accor F&B Discount worldwide

Friends and Family Rates

Development Program

Additional holidays with service

Cycle to work scheme

Eye Tests

Double paid Bank Holidays

28 days of holiday

Qualifications

• Provide friendly and personalized welcome for guests.
• Handle guest comments and ensure follow-up.
• Maintain hygienic food service techniques.

Responsibilities

• Perform order-taking and maximize sales through product knowledge.
• Deliver orders promptly to maintain temperature and presentation.
• Coordinate with apprentices in food preparation as needed.

Skills

Interpersonal Skills

Guest-oriented

Service-minded

Positive Attitude

Presentation Skills

Microsoft Office

Listening Skills

Organizational Skills

Sales-oriented

Tools

POS System

Job description

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Company Description

Passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself; all share a common ambition: to keep innovating and challenging the status quo.

Join us at Accor, where life pulses with passion! As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Each brand has its own personality, but all share a common goal: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be yourself. It’s a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you do with us, regardless of your profession, will offer a deep sense of meaning, creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Job Description

Ibis London Barking is looking for an enthusiastic person to join our team at the hotel. This position is for a Food and Beverage Team Member who will work in our fabulous team, incorporating both Front Office and Food and Beverage duties in line with the business demands, with great possibilities for growth within the company.

Ibis London Barking features 86 inviting guest bedrooms (with en suite power showers, 43' flat-screen TVs, and tea & coffee facilities). Our affordable London hotel offers a very good value hot & cold breakfast spread each morning, setting you up for busy days.

Are you ambitious and looking to work in a fun, stimulating, and engaging environment?
Please only apply if you have the right to work in the UK!

Qualifications & Personal Profile

• Provide a friendly and personalized welcome for guests
• Offer attentive and personalized service
• Handle guest comments and ensure follow-up
• Convey the brand and hotel image

Overview of Duties / Mission

• Perform order-taking and maximize sales through product knowledge and suggestive selling. Ensure accuracy by repeating orders to guests.
• Take orders and send them to kitchen staff via POS system.
• Deliver orders promptly to maintain temperature and presentation.
• Keep tables and service areas clean and tidy.
• Maintain hygienic food service techniques.
• Manage your designated section and station.
• Coordinate with apprentices in food preparation and production as needed.
• Prepare and ensure the availability of mise en place.
• Keep all working areas clean and report issues to the Executive Chef.

Required Skills and Experience

• Good interpersonal skills, guest-oriented, service-minded
• Flexible working hours are essential
• Positive attitude with a can-do approach
• Good presentation and confident speaking skills
• Working knowledge of Microsoft Office
• Good listening skills and ability to anticipate needs
• Well-organized, team spirit, innovative, sales-oriented

Benefits

• £13.16 hourly rate
• Work with a fabulous team at the heart of the hotel
• Free meals on duty and uniforms provided
• Accor F&B Discount worldwide
• Friends and Family Rates
• Development Program
• Additional holidays with service
• Cycle to work scheme
• Eye Tests
• Double paid Bank Holidays
• 28 days of holiday
• Additional benefits: referral schemes, Employee Advisory Service, etc.

Additional Information

• Seniority level: Associate
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Broadcast Media Production and Distribution

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