Food & Beverage Team Member

TN United Kingdom; Crewe; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading company in hospitality seeks passionate individuals for various Food & Beverage roles at Crewe Hall Hotel & Spa. Ideal candidates will excel in customer service, ensuring guest satisfaction while managing time effectively. Join a supportive team with opportunities for training and development.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Provide advice to guests and maximize sales.

Skills

Customer Service

Time Management

Organizational Skills

Ability to Work Under Pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to provide advice to guests and maximize sales.

Is this role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4-star, 117-bedroom property. Our hotel features the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.