F&B Team Member - Aloft Liverpool

jobs24.co.uk; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality company where your passion for guest service shines! This role involves welcoming guests with a warm smile, taking and processing orders, and ensuring a pleasant dining experience. You'll work closely with kitchen and bar teams, maintaining high hygiene standards and a well-organized dining area. With a focus on teamwork and flexibility, you'll thrive in a fast-paced environment. Enjoy a range of benefits, including discounted hotel stays, additional holiday for your birthday, and a supportive workplace culture that values diversity and wellbeing. This is an exciting opportunity to grow in the hospitality industry!

Benefits

Discounted hotel room rates

Additional day's holiday for your birthday

Enhanced Maternity, adoption & shared parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme

Flexible working arrangements

Wagestream - choose how and when you get paid

Life Insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Experience in food and beverage service is a plus, but willingness to learn is essential.
• Ability to communicate confidently with guests and colleagues.

Responsibilities

• Welcome guests and provide attentive service throughout their dining experience.
• Serve food and drinks while maintaining high presentation standards.

Skills

Customer Service

Communication Skills

Attention to Detail

Teamwork

Flexibility

Education

Prior Food and Beverage Service Experience

Job description

Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.

Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.

Serve food and drinks with care, keeping presentation standards high and timing smooth.

Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.

Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.

Keep the dining area stocked by assisting with inventory and restocking supplies.

Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.

Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

A friendly, professional approach with a passion for creating positive guest experiences.

Prior food and beverage service experience is a plus, but we welcome a willingness to learn.

Clear communication skills to interact confidently with guests and colleagues.

A keen eye for detail, especially in order accuracy and food presentation.

Team-focused, ready to jump in and support others to keep service flowing.

Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!

You will have access to a benefits package we believe truly works for our people:

1. Discounted hotel room rates for you and your friends & family
2. An additional day's holiday for your birthday
3. Enhanced Maternity, adoption & shared parental leave
4. Course Sponsorship
5. 30% F&B discount at RBH hotels
6. Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
7. Flexible working arrangements
8. Wagestream - choose how and when you get paid
9. Life Insurance
10. Employee Assistance Programme
11. Social and wellness events and activities all year round
12. Free meals on duty saving you over 1000 per year

And much much more!