F&B Team Member - Hilton Garden Inn Stoke on Trent

jobs24.co.uk; Stoke-on-Trent; On-site; GBP 20,000 - 30,000; Full time

Job description

Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.

Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.

Serve food and drinks with care, keeping presentation standards high and timing smooth.

Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.

Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.

Keep the dining area stocked by assisting with inventory and restocking supplies.

Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.

Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

A friendly, professional approach with a passion for creating positive guest experiences.

Prior food and beverage service experience is a plus, but we welcome a willingness to learn.

Clear communication skills to interact confidently with guests and colleagues.

A keen eye for detail, especially in order accuracy and food presentation.

Team-focused, ready to jump in and support others to keep service flowing.

Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

Benefits

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much much more!