Food & Beverage Supervisor

Accorhotel; Greater London; On-site; GBP 19,000 - 25,000; Part time

Job summary

Accor is seeking a Hotel F&B Supervisor in London to oversee daily operations of all food and beverage outlets, including restaurant and bar services, room service and banquets. The role supports the F&B Manager and Assistant Manager to ensure guest satisfaction, efficiency, health and safety compliance, and achievement of financial targets.

You will manage service quality, lead a team, and supervise staff across shifts, including evenings, weekends and bank holidays.

Qualifications

• Experience in food and beverage service preferred.
• Strong leadership and communication skills required.
• Ability to work flexible hours.

Responsibilities

• Assist in daily operation of all food and beverage outlets.
• Supervise and support food and beverage team members.
• Ensure excellent guest service and resolve guest concerns.
• Monitor service quality, cleanliness, and food safety standards.
• Assist with staff scheduling, inventory, and cost control.
• Support banquet and special event operations.
• Prepare operational reports and perform manager duties in absence of the F&B Manager.

Skills

Leadership

Communication

Customer service

Food safety

Hygiene standards

MS Office

POS systems

Flexibility

Tools

MS Office

POS systems

Job description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

The F&B Supervisor supports the F&B Manager and Assistant Manager in overseeing the daily operations of all food and beverage outlets within the hotel, including our restaurant and bar Keeper,room service, banquets, and other dining facilities. The role ensures exceptional guest service, operational efficiency, compliance with health and safety standards, and achievement of financial objectives.

For this role, we are paying an hourly rate of £15.26 plus service charge.

Key Responsibilities:

• Assist in the daily operation of all food and beverage outlets.
• Supervise and support food and beverage team members.
• Ensure excellent guest service and resolve guest concerns.
• Monitor service quality, cleanliness, and food safety standards.
• Assist with staff scheduling, inventory, and cost control.
• Support banquet and special event operations.
• Prepare operational reports and perform manager duties in the absence of the Food & Beverage Manager.

• Strong leadership, communication, and customer service skills.
• Knowledge of food safety and hygiene standards.
• Proficiency in Microsoft Office and Point-of-Sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and bank holidays.