Food & Beverage Supervisor

Rowhill Grange (Alexander Hotel Collection); Dartford; On-site; GBP 26,000; Full time

Job summary

A prestigious hotel in Dartford is seeking a Food & Beverage Supervisor to oversee service in their fine dining restaurant. The role includes managing a team, ensuring excellent service, and maintaining high standards. Candidates must have supervisory experience in a quality food service environment and a passion for guest service. A competitive salary of £26,000 per annum plus monthly service charge payment is offered, along with a range of benefits.

Benefits

4 weeks holiday rising to 5 weeks with service

8 Bank holidays

Free car parking

Employee uniform

Discounted hotel accommodation

Discounted hair treatments

Discount off all food & beverage

Refer a friend staff recruitment scheme

Qualifications

• Supervisory experience within a quality food service hotel/restaurant required.
• Must have your own transport due to location and shift work.
• Smart appearance is essential.

Responsibilities

• Ensure the restaurant is prepared for service.
• Meet and greet guests.
• Take guest orders.
• Coach employees to develop skills.
• Resolve any service issues.

Skills

Excellent communication skills

Team management

Customer service passion

Job description

FOOD & BEVERAGE SUPERVISOR

£26,000 per annum + monthly service charge payment

• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will benefit from a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme
• In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Place

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

4 Silver Star AA, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining. In addition our luxurious lounges and outside terraces are ideal for traditional afternoon tea.

Please see our website for a full list of facilities and sample menus

The Role

Working in our RGs Fine Dining Restaurant the Food & Beverage Supervisor will have responsibility for the service of food and beverage to residents, spa guests and local visitors for Breakfast, Lunch and Dinner. Candidates will be working on a shift pattern across 5 days including weekends, working two of the three meal services each day.

We also operate our Elements Brasserie, Bar and Lounge as well as a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.

Main Duties of the Food & Beverage Supervisor include;

• Ensuring the restaurant is prepared for service
• Meeting and greeting guests
• Taking guest orders
• Effective rostering of employees
• Coaching employees to develop their skills and ensure service standards are met
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks and action all feedback
• Resolving any service issues
• Presenting bills to guests and taking payment
• Ensuring the restaurant is reset at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before closing

Requirements;

• Smart appearance
• Excellent communication skills with apassion for guest service
• Supervisory experience within a quality food service hotel/restaurant required
• Ability to manage and motivate a team of waiters/esses to ensure excellence
• Must have your own transport due to our location and the shift work required for this role

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