Food & Beverage Supervisor

Apex Hotels; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

Apex Hotels is seeking a Restaurant and Bar Supervisor for their location in Edinburgh. This role includes managing daily operations, delivering top-notch customer service, and creating exceptional experiences for guests. Ideal candidates should have previous food or beverage experience and a strong customer-focused attitude.

Benefits

29 days holiday

Training and development from day one

Employee events and celebrations

Entry to gym and pools

Access to financial wellbeing app

50% discount in restaurants

Cycle to Work Scheme

Discounted room rates for employees

Qualifications

• Previous experience in a food or beverage role.
• Excellent standards in service.
• Experience in supervisory training is a plus.

Responsibilities

• Assist in the day-to-day operation of the restaurant and bar.
• Manage the team to ensure customer service standards are met.
• Responsible for stock taking and payroll administration.

Skills

Customer service

Attention to detail

Multi-tasking

Job description

Why join Apex Hotels?

You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Starting your Journey:

As Restaurant and Bars Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests.

You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.

Joining the dedicated Food and Beverage department, you will:

• Manage the team to ensure customer service standards are met and customer enquiries are dealt with
• Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
• Deliver outstanding customer care
• Be responsible for the opening and closing of the Restaurant and Bar
• Take responsibility for stock taking
• Assist with recruiting and training employees
• Deliver the highest standards in service and presentation
• Assist with payroll, employee scheduling and administration

About you?

As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality!

When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who:

• Has previous experience in a food or beverage role
• Can deliver excellent standards
• Uses own initiative
• Has a customer service attitude
• Ideally has experience of supervisory training
• Holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

If you are interested,Click Apply. We look forward to hearing from you.