Food & Beverage Server

The Falmouth Hotel Ltd; Falmouth; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Shared tips

Training & support

Career progression

Staff discounts

Pension contributions

Charity initiatives

Staff events

Job summary

The Greenbank in Falmouth is seeking a Food & Beverage Server for a fixed-term festive period from mid-November 2026 to mid-January 2027. You will welcome guests, take orders, and serve food and drinks to a high standard in a busy hotel setting.

Join our team for the festive season and enjoy 100% shared tips, full training, staff discounts, and opportunities to grow within our collection. Availability over Christmas and holidays is essential.

Qualifications

• At least one year's experience in a Food & Beverage role.
• A friendly and approachable manner.
• Good communication and customer service skills.
• Confidence working in a busy hospitality environment.
• A positive attitude and the ability to work well within a team.
• Good attention to detail and pride in your work.
• Flexibility to work evenings, weekends and bank holidays.
• Must be available to work over Christmas, including Christmas Day.

Responsibilities

• Welcoming guests and providing friendly, attentive service
• Taking food and drink orders accurately
• Serving food and beverages to a high standard
• Setting up and clearing tables
• Maintaining clean, tidy and well‑presented restaurant and bar areas
• Supporting the team during busy services, functions and festive events
• Handling guest queries and requests professionally
• Following food hygiene, health and safety and service procedures

Skills

Food & Beverage

Customer service

Communication skills

Teamwork

Attention to detail

Flexibility

Hospitality experience

Job description

About us

The Cornwall Hotel Collection is a locally owned group of four distinctive hotels, each with its own character, history and sense of place.

It is united by heartfelt Cornish hospitality and the people who bring it to life, from The Alverton in Truro and The Atlantic on Newquay’s dramatic north coast, to The Greenbank and The Falmouth, two of the town’s icons for generations.

We’re proud of our heritage, passionate about great food and drink, and committed to creating memorable experiences. Just as importantly, we want our hotels to be great places to work, where people can feel part of the team, develop their skills and build a career in hospitality.

We are looking for an experienced and enthusiastic Food & Beverage Server to join our team at The Greenbank over the busy festive period.

This is a Fixed-term role, mid-November 2026 to mid-January 2027

Responsibilities

• Welcoming guests and providing friendly, attentive service
• Taking food and drink orders accurately
• Serving food and beverages to a high standard
• Setting up and clearing tables
• Maintaining clean, tidy and well‑presented restaurant and bar areas
• Supporting the team during busy services, functions and festive events
• Handling guest queries and requests professionally
• Following food hygiene, health and safety and service procedures

Requirements

• At least one year's experience in a Food & Beverage role
• A friendly and approachable manner
• Good communication and customer service skills
• Confidence working in a busy hospitality environment
• A positive attitude and the ability to work well within a team
• Good attention to detail and pride in your work
• Flexibility to work evenings, weekends and bank holidays
• Must be available to work over Christmas, including Christmas Day

Christmas Bonus

Join us for the festive season and you could earn a £100 bonus plus a £100 Greenbank voucher by working 4 festive dates and 4 December party nights.

Christmas Day and New Year’s Eve also offer double-time pay for eligible hours. Speak to your HOD about availability and how to qualify for the bonus.

Benefits

• 100% shared tips
• Full training and support
• Opportunities to grow and progress within our collection
• Staff discounts, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym and swimming pool)
• Company pension contributions
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties