Food & Beverage Manager

English Heritage; Tintagel; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Salary from £32,487

25 days' holiday + bank holidays

Matched pension up to 10%

Flexible hours

Free site access for you and up to six

25% discount in shops and cafes

Enhanced parental leave

Leave buy options

Inclusive working atmosphere

Live events opportunities

Job summary

English Heritage is seeking an experienced Food & Beverage Manager for Tintagel Castle. You will oversee the cafe operations, lead a team of F&B staff, and drive income while maintaining high standards of service and presentation.

The role is full-time, 36 hours per week, permanent, with salary from £32,487 depending on skills and location. You will ensure food safety compliance and contribute to delivering an exceptional visitor experience at the site.

Qualifications

• Solid leadership experience to manage front-of-house and kitchen teams.
• Strong communication skills to coordinate with visitors, staff and management.
• Solid understanding of food safety, hygiene standards, and health & safety regulations.

Responsibilities

• Oversee day-to-day cafe operations at Tintagel Castle.
• Lead and develop the F&B team to improve service and revenue.
• Ensure compliance with Food Safety, COSHH, HACCP and related laws.
• Enhance visitor experience through quality food and presentation.

Skills

Leadership

Communication

Food safety knowledge

Customer service

Problem-solving

Kitchen operations knowledge

Job description

Title Food & Beverage Manager Location Tintagel Castle, Tintagel, Cornwall, PL34 0HE Salary From £32,487 per annum depending on skills and experience / 36 hours per week / Permanent Job type Permanent Ref 16572

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a experienced Food & Beverage Manager to join our team. The role is full time and permanent. You'll be on a permanent full part time basis, working 36 hours per week.

The Benefits

• Salary from £32,487 depending on skills, experience and location
• 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events

This is a great opportunity for an experienced Food and Beverage professional to drive and lead the team towards improving income and standards at Tintagel Castle. This position offers an excellent opportunity for you to develop leadership skills, expand operational knowledge, and play a key role in enhancing our visitor experience around the whole site.

As a Food & Beverage Manager you will oversee the day-to-day operation of our cafe, leading and supporting our team of food and beverage assistants to ensure excellent customer service, helping to develop our F&B offer and ensuring full compliance with Food Safety Legislation, COSHH, HACCP and other legislation.

The successful candidate will play a key role in future development of the F&B offer, considering ways things can be done better, more efficiently and in a cost-effective way. You will have excellent attention to detail, leading a small team to maintain the highest levels of customer service, cleanliness and presentation.

To be considered for the role of Food & Beverage Manager at Tintagel Castle you will need the following...

• Strong leadership skills to motivate, guide, and support the front of house team.
• Excellent communication abilities to coordinate with our visitors, staff and management.
• Solid understanding of food safety, hygiene standards, and health & safety regulations.
• Ability to handle customer concerns professionally and maintain high service standards.
• Good organizational and problem-solving skills to manage shifts, stock, and daily operations smoothly.
• Sound Knowledge of all kitchen aspect and food production

Interviews will be held week commencing 12th October - at Tintagel Castle.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Jon Barber, Site Manager for Tintagel Castle via email [e-mail]. No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.