Food & Beverage Host

LOCKE; Cambridge; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Fast-growing group

Design-led culture

Career progression

Learning & development support

Competitive salary

Hotel discounts

Job summary

Edyn is seeking a Food & Beverage Host at the Hyatt Centric Hotel Cambridge and Starman Restaurant & Bar to deliver exceptional dining experiences with welcoming, attentive, and professional service.

You will greet guests, take orders, provide menu guidance, serve promptly, handle payments, and uphold food safety and cleanliness standards while collaborating with kitchen and bar teams. This role rewards a guest-focused mindset and opportunities for progression within Edyn's European portfolio.

Job description

Job Description

Hyatt Centric Hotel Cambridge

Starman Restaurant & Bar

The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge.

Key Responsibilities

• Greet guests warmly and create a positive, welcoming atmosphere.
• Take food and beverage orders accurately and professionally.
• Provide menu recommendations and answer product‑related questions.
• Serve food and drinks in a timely and efficient manner.
• Anticipate guest needs and respond promptly to requests.
• Handle guest feedback and resolve concerns courteously.
• Set up and clear tables according to service standards.
• Ensure dining areas are clean, organised, and presentable at all times.
• Prepare and maintain service stations, cutlery, glassware, and supplies.
• Follow correct procedures for opening, operating, and closing shifts.
• Process payments and handle cash/card transactions accurately.
• Adhere to all food safety, hygiene, and allergen‑awareness procedures.
• Follow responsible alcohol service guidelines.
• Maintain cleanliness standards in line with company and legal requirements.
• Report any hazards, maintenance issues, or incidents to management.
• Work collaboratively with colleagues to ensure smooth service flow.
• Assist in training new team members when required.
• Communicate effectively with kitchen and bar teams to ensure accuracy and speed.

Why Join Edyn

• Be part of a fast- frowing, forward-thinking hospitality group
• Work in a design-led, people-first culture
• Opportunities for career progression across Edyn's Eurpoean portfolio
• Learning and development suppoert
• Competitive salary and benefits package
• Employee benefits and hotel discounts for Locke and Hyatt brands