Food & Beverage Assistant Manager

TN United Kingdom; Dorking; On-site; GBP 28,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Food & Beverage sucht einen engagierten Assistant Manager. In dieser spannenden Rolle sind Sie für die Leitung eines leistungsstarken Teams verantwortlich und sorgen dafür, dass unsere drei Standorte erfolgreich betrieben werden. Sie werden eng mit dem Food and Beverage Manager zusammenarbeiten, um die Betriebsabläufe zu optimieren und die Kundenzufriedenheit zu gewährleisten. Mit umfangreichen Schulungsmöglichkeiten und einem attraktiven Leistungspaket bietet diese Position hervorragende Perspektiven für Ihre berufliche Weiterentwicklung. Wenn Sie eine Leidenschaft für Gastronomie und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Pensionsschema bis zu 10% des Grundgehalts

Kostenlose Eintritte zu National Trust Orten

Mietkautionsdarlehen

Jahresticketdarlehen

EV-Auto-Leasing

Rabatte bei der Arbeit

Urlaubsanspruch bis zu 32 Tage

Flexible Arbeitszeiten

Mitarbeiterhilfeprogramm

Kostenloses Parken

Qualifications

• Erfahrung im Kundenservice in einem ähnlichen Umfeld.
• Fähigkeit, Ziele zu setzen und Feedback zu geben.

Responsibilities

• Überwachung der Betriebsabläufe und Sicherstellung hoher Standards.
• Unterstützung bei der Rekrutierung, Schulung und Entwicklung des Teams.

Skills

Kundenservice

Führungskompetenz

Budgetverwaltung

Gesundheits- und Sicherheitsbewusstsein

Job description

Summary

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales, and Northern Ireland, and we'd love you to join us.

We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please consider how you’d be able to get here before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging a healthy work-life balance. Please read our package below to see what benefits we offer.

Hours: Full-time, weekday and weekend working. No evening shifts.

Duration: Fixed term until 28/2/2026.

Salary: £27,500.

Interview date: Wednesday 27th November.

Potential start date: Monday 2nd December.

What it's like to work here: Polesden Lacey Food & Beverage is a high-paced environment working in a beautiful location. The role involves managing a high-performing team, ensuring the successful operation of our three outlets, and maintaining excellent customer service. Our team is one of the largest F&B teams in the National Trust and the highest grossing site in the London & South East Region, providing an excellent opportunity for career growth. The role reports to the Senior F&B Manager on site, with no evening work.

What you'll be doing: As Food and Beverage Assistant Manager, you’ll work closely with the Food and Beverage Manager to oversee operations, uphold high standards, and continually improve service. You’ll support team recruitment, training, and development, ensure compliance with legislation and policies, and set financial targets to increase income and profits. Training in allergens, food safety, and professional development will be provided, with opportunities for further training.

Who we're looking for: We’d love to hear from you if you:

• Have achieved outstanding customer service in a similar environment.
• Are a strong leader, skilled in setting objectives and providing feedback.
• Have experience managing budgets, controlling costs, and increasing income.
• Are friendly, communicative, and a people person.
• Are aware of health and safety compliance.

The package: The National Trust is committed to an inclusive culture, reflecting and representing the diversity of the communities we serve. We offer:

• Substantial pension scheme of up to 10% of basic salary.
• Free entry to National Trust places for you, a guest, and your children under 18.
• Rental deposit loan scheme.
• Season ticket loan.
• EV car lease scheme.
• Perks at work discounts (gym memberships, shopping discounts, cinema discounts).
• Holiday entitlement up to 32 days plus holiday purchase scheme, subject to criteria.
• Flexible working arrangements where possible.
• Employee assistance programme.
• Free parking at most Trust locations.