Food & Beverage Assistant Manager
National Trust
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Benefits offered by this job
Job summary
National Trust is seeking a Food and Beverage Assistant Manager at Hidcote Manor Garden, Chipping Campden. You will work with the Food and Beverage Manager to ensure high standards in all outlets, and you will help recruit, train and develop the team while driving sales and maintaining excellent visitor experiences.
You’ll lead with a customer-first approach, manage budgets and resources, and ensure health and safety compliance.
Qualifications
- Experience delivering outstanding customer service in a similar environment.
- Proven leadership of teams and ability to set objectives and give feedback.
- Experience with budgets to increase income and control costs (stock and waste).
- Excellent communication skills with colleagues and visitors.
- Awareness of health and safety compliance and food safety requirements.
Responsibilities
- Assist with overseeing the entire Food and Beverage operation to maintain high standards.
- Support recruitment, onboarding and training of new team members.
- Manage resources to drive sales, monitor costs and maximise customer service.
- Ensure compliance with all relevant legislation and National Trust policies.
Skills
Job description
Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We're looking for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1,950 hours per year which is the equivalent to an average of 37.5 hours per week.
Hidcote is open year-round, with core visitor opening hours typically 10am to 5pm during the main season (March to October) and reduced opening hours during the winter months. Working patterns vary to support seasonal demand, with longer hours and increased weekend working during peak visitor periods, and shorter operating days during the quieter winter season. Typical summer shifts are 9am to 5.30pm, five days per week, with shorter shifts possible in late autumn/winter. Regular weekend and Bank Holiday working is required. Weekend duties are shared across the management team through a rota, and flexibility is required to support the operational needs of the property.
£27,612 per annum
Permanent
Tuesday 13th October 2026
To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.
As Food and Beverage Assistant Manager, you’ll be working closely with the Food and Beverage Manager. You’ll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You’ll always have an eye on ways to improve service and standards for our visitors.
You’ll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You’ll make sure that the team follow all relevant legislation and National Trust policies.
You’ll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
- used to achieving outstanding customer service in a similar environment
- a good leader of people, skilled in setting personal objectives and giving feedback
- experienced with budgets to increase income and control costs (including managing stock and waste)
- a people person, with a friendly attitude and great communication skills
- aware of health and safety compliance
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Hidcote Manor Garden, Hidcote Bartrim, Chipping Campden, GL55 6LR
Food & Beverage Assistant Manager (Band 2) - Career Level B.pdf
Compliance.Eligibility to Work in the UK
4th October 2026
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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