Food & Beverage Assistant (Full Time)

Hillier Nurseries Ltd; Lechlade; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Sociable daytime hours

Full training and access to our Online

20% employee discount

50% discount on the restaurant menu

31 days' annual leave (pro rata for PT

Free on-site parking

Enhanced Employee Assistance Programme

Company Christmas gifts

Access to exclusive retail discounts

Free solo entry to the Sir Harold Hill

Job summary

Hillier Garden Centre at Lechlade is seeking a friendly Garden Centre Assistant (Food & Beverage) to join our team in the restaurant.

You will serve food and drinks, prepare hot beverages, and ensure high standards of customer service while maintaining cleanliness and food safety. The role is permanent, 37.5 hours per week, with a weekend rota.

Qualifications

• A positive and friendly attitude.
• Excellent customer service skills.
• A team player who enjoys working in a busy environment.
• Flexible and willing to support different areas of the business.
• Previous hospitality, catering, retail or customer service experience is desirable but not essential, as full training will be provided.

Responsibilities

• Providing excellent customer service.
• Preparing and serving food and drinks.
• Making hot beverages, including coffee.
• Handling customer queries and payments.
• Maintaining high standards of cleanliness, food safety and presentation.
• Clearing and cleaning customer areas.
• Replenishing stock and displays.
• Supporting seasonal promotions and events.

Skills

Customer service

Team player

Flexible

Hospitality experience

Job description

Hillier Garden Centre at Lechlade is looking for a friendly and enthusiastic Garden Centre Assistant (Food & Beverage) to join our team.

Working within our Restaurant, you'll help create a welcoming experience for customers by serving food and drinks, preparing hot beverages and maintaining high standards of customer service.

This is a permanent role with guaranteed 37.5 hours per week, worked on a rota basis, including some weekend working.

Hourly rate of pay up to £12.71 per hour. Actual pay will be determined in line with National Minimum Wage and National Living Wage requirements.

What You'll Be Doing

• Providing excellent customer service.
• Preparing and serving food and drinks.
• Making hot beverages, including coffee.
• Handling customer queries and payments.
• Maintaining high standards of cleanliness, food safety and presentation.
• Clearing and cleaning customer areas.
• Replenishing stock and displays.
• Supporting seasonal promotions and events.

What We're Looking For

• A positive and friendly attitude.
• Excellent customer service skills.
• A team player who enjoys working in a busy environment.
• Flexible and willing to support different areas of the business.
• Previous hospitality, catering, retail or customer service experience is desirable but not essential, as full training will be provided.

Benefits

• Sociable daytime hours.
• Full training and access to our Online Learning Hub.
• 20% employee discount.
• 50% discount on the restaurant menu whilst on shift.
• 31 days' annual leave (pro rata for part-time colleagues).
• Free on-site parking.
• Enhanced Employee Assistance Programme for you and your immediate family.
• Company Christmas gifts (eligibility applies).
• Access to exclusive retail discounts, deals and cashback offers.
• Free solo entry to the Sir Harold Hillier Gardens in Romsey, plus discounts at other gardens nationally.

You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.

We can only consider candidates who are already based in the UK and have the right to work. Hillier is an equal opportunity employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.