Food & Beverage Assistant (Full Time)

University of Bath; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

Pension schemes

Cycle to work scheme

EV salary sacrifice scheme

Staff discount at Team Bath gym

Staff development opportunities

Job summary

The University of Bath is seeking two Food & Beverage Assistants to support the West Hospitality team in its catering operation. You will take orders, serve food and drink, operate tills and help keep food stations well stocked and clean.

The role involves early mornings, evenings and weekends, on a 5/7 rota, 36.5 hours per week. Training and uniforms are provided and there are opportunities for development within the department.

Qualifications

• Strong customer service skills in a customer-focused environment.
• A professional, calm and organised approach during busy periods.
• The ability to work well as part of a team.
• Reliability, flexibility and adaptability.
• Availability for daytime shifts, particularly weekday lunchtimes.

Responsibilities

• Taking customer orders, serving food and drink, and operating tills.
• Stocking food stations and assisting with cleaning and clearing tables and catering areas.

Skills

Customer service

Teamwork

Reliability

Flexibility

Daytime shifts

Job description

The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of dining and beverage options.

About the role

The West Hospitality team has two vacancies for Food & Beverage Assistants within our catering operation. In this role, you will help ensure the smooth day-to-day running of the catering operation and deliver a consistently high standard of customer service. Key duties include taking customer orders, serving food and drink, operating tills, stocking food stations, and assisting with cleaning and clearing tables and catering areas.

The role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week). The weekly shift pattern consists of straight shifts only, no split shifts.

Training and uniforms are provided, and there are opportunities for development and progression within the department.

To know more about the department please see Working in Campus Services.

About you

• Strong customer service skills in a customer-focused environment.
• A professional, calm and organised approach during busy periods.
• The ability to work well as part of a team.
• Reliability, flexibility and adaptability.
• Availability for daytime shifts, particularly weekday lunchtimes.
• Previous hospitality experience is desirable.

Further information

This is a full-time, permanent position working 36.5 hours per week.

Campus Services New Starter bonus

In addition to the great benefits Campus Services offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months' probation. Please note this bonus is pro rata for part time positions.

Campus Services Refer a Friend bonus

This role is also eligible for the Campus Services Refer a Friend bonus. If a university staff member has 'referred' you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select 'Referred by current member of staff' or note their name when answering the question 'Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. An accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

What we can offer you

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest‑Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn.

Be Well at Bath

We're committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

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Further details

• Job Description & Person Specification

Terms and Conditions of Employment

Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.