Food & Beverage Assistant (Fixed Term)

Hillier Nurseries Ltd; Thatcham; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

20% employee discount

50% discount on restaurant menu during

31 days annual leave (pro rata)

Free on-site parking

Enhanced Employee Assistance Programme

Company Christmas gifts

Exclusive retail discounts

Free entry to Sir Harold HillierGard+

Job summary

Hillier Garden Centre at Newbury is seeking a friendly Garden Centre Assistant (Food & Beverage) to join our team. You will work within the restaurant, serving food and drinks, and helping create a welcoming experience for customers while maintaining high standards of service.

This fixed-term role covers the peak trading period and offers 22.5 hours per week, with additional hours during busy times. The hourly rate is up to £12.71, with pay determined in line with UK wage requirements.

Qualifications

• Experience in customer service or hospitality is desirable but not essential.
• Strong communication and friendly disposition.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service.
• Serve food and drinks and prepare hot beverages.
• Handle customer queries and payments.
• Maintain cleanliness and food safety standards.
• Support promotions and stock displays.

Skills

Customer service

Team player

Flexible hours

Hospitality/catering experience

Job description

Hillier Garden Centre atNewbury is looking for a friendly and enthusiastic Garden Centre Assistant (Food & Beverage) to join our team.

Working within our restaurant, you'll help create a welcoming experience for customers by serving food and drinks, preparing hot beverages and maintaining high standards of customer service.

This is a fixed-term role to cover business requirements through the peak trading period, expected to end on 07.02.2027, although this may be reviewed depending on business needs. The role offers guaranteed 22.5 hours per week. Additional hours are regularly available during peak trading periods, so we are looking for candidates who can offer flexibility to increase their working hours when required.

Hourly rate of pay up to £12.71 per hour. Actual pay will be determined in line with National Minimum Wage and National Living Wage requirements.

What you'll be doing

• Providing excellent customer service.
• Preparing and serving food and drinks.
• Making hot beverages, including coffee.
• Handling customer queries and payments.
• Maintaining high standards of cleanliness, food safety and presentation.
• Clearing and cleaning customer areas.
• Replenishing stock and displays.
• Supporting seasonal promotions and events.

What we're looking for

• A positive and friendly attitude.
• Excellent customer service skills.
• A team player who enjoys working in a busy environment.
• Flexible and willing to support different areas of the business.
• Previous hospitality, catering, retail or customer service experience is desirable but not essential, as full training will be provided.

Benefits

• Sociable daytime hours.
• Full training and access to our Online Learning Hub.
• 20% employee discount.
• 50% discount on the restaurant menu whilst on shift.
• 31 days' annual leave (pro rata for part-time colleagues).
• Free on-site parking.
• Enhanced Employee Assistance Programme for you and your immediate family.
• Company Christmas gifts (eligibility applies).
• Access to exclusive retail discounts, deals and cashback offers.
• Free solo entry to the Sir Harold Hillier Gardens in Romsey, plus discounts at other gardens nationally.

You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.

We can only consider candidates who are already based in the UK and have the right to work. Hillier is an equal opportunity employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.