Food & Beverage Assistant

Burlington Hotel; Stranraer; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Food & Beverage Assistant to join their dynamic team. This role is perfect for someone passionate about providing excellent service and eager to learn. You will play a crucial part in maintaining high standards of cleanliness and hygiene while ensuring guest satisfaction. The company values its employees and offers competitive salaries, personal development opportunities, and discounted hotel stays. Join a supportive and inclusive environment where your contributions will make a real difference in the guest experience.

Benefits

Competitive salary

Incentives

Discounted hotel stays

Personal development opportunities

Qualifications

• Mindset focused on delivering great service to guests.
• At least one year of experience in a similar position.

Responsibilities

• Ensure cleanliness and hygiene in designated areas.
• Control costs through stock ordering and waste minimization.
• Anticipate customer needs to enhance satisfaction.

Skills

Hospitality

Customer Service

Reliability

Teamwork

Job description

We currently have an amazing opportunity to join the team as Food & Beverage Assistant.

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.

Requirements:

The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.

Duties will include:

1. Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
2. Helping control costs through ordering stock and minimising waste.
3. Dealing with any reasonable requests from guests in a professional manner.
4. Striving to anticipate customer needs and where possible react to these to enhance customer satisfaction.
5. Ensuring all Health and Safety and Fire Safety Company standards are maintained.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.