Food & Beverage Assistant

Pine Trees Hotel; Pitlochry; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel in the Scottish Highlands as a Food & Beverage Assistant. This role focuses on delivering exceptional guest experiences in a warm and friendly environment. You will be part of a dedicated team, enhancing your skills while enjoying various employee benefits.

Benefits

29 days holiday

Employee events and celebrations

Healthy meals while working

Access to Employee Assistance Programme

Financial Wellbeing App Wagestream

£200 referral bonus

Pension plan contributions

50% discount in restaurants

Discounted room rates for employees

Life Assurance cover

Qualifications

• Deliver excellent standards and customer service.
• Use initiative and multi-task effectively.

Responsibilities

• Support colleagues from kitchen to front of house.
• Create a friendly environment for guests.
• Develop knowledge of menu offerings.

Skills

Customer Service

Attention to Detail

Multi-tasking

Job description

Job Description

Why Join Pine Trees Hotel?

Experience a warm welcome in the Scottish Highlands. Join us at Pine Trees Hotel as our new Food & Beverage Assistant and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath-taking scenery within our 10-acre woodland estate.

You will work with a fantastic team with a strong focus on delivering exceptional guest experiences. We will help you to develop your skills and passions whilst offering boundless warmth and hospitality. Bringing your own ideas and creativity, to the Food & Beverage Assistant role, you will assist us to guide the guest experience beyond the expectation.

Benefits:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.
• Contributions to a pension plan

Following your first successful 3 months, youll also receive

• Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition

• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Life Assurance cover

Your Role:

You will bring a passion and attention to detail that will make you an exceptional Food & Beverage Assistant that our guests will love to interact with. Your passion will ignite the experiences for our guests.

Joining the restaurant team, you will:

• Excel within a busy, varied role, working across bar & restaurant, supporting your colleagues from kitchen to front of house.
• Create great customer service and a friendly, warm environment to excel guests expectations.
• Develop your knowledge of our menu offerings and our food and alcohol standards.
• Receive 'on the job' and distinct Food and beverage training.

We will support you by giving you the platform to develop, learn & shine!

We ask of you:

• Deliver excellent standards.
• Use initiative.
• Have a customer service attitude.
• Ability to multi-task and prioritise.
• Provide excellent attention to detail.
• Hold a genuine desire to provide an exceptional guest experience.

We look forward to receiving your application for this role and welcoming you into our warm and friendly team and our haven within the Scottish Highlands.

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