Food & Beverage Assistant

Aimbridge; Newport; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Hotel discounts portfolio wide

Staff meals on duty

Starting salary above national minimum

Flexible working opportunities

Career and lifestyle breaks

Job summary

Aimbridge is seeking a Food and Beverage Assistant to ensure guests enjoy a positive, first-class dining experience at our Newport locations. You will greet guests, take orders, serve food and drinks, and handle payments with efficiency and care.

Maintain a clean dining area, restock supplies, and assist with food preparation as needed while collaborating across teams. Strong customer service, teamwork, and flexibility are essential to succeed in this role.

Qualifications

• Passion for delivering exceptional guest experience.
• Strong communication with guests and team members.
• Ability to work well in a team and adapt to changing guest needs.
• Attention to detail in maintaining dining areas and service standards.
• Willingness to work varied shifts, including nights and weekends.

Responsibilities

• Greet guests, take orders, and serve food and drinks.
• Handle payments efficiently and accurately.
• Maintain a clean, welcoming dining area and restock supplies.
• Assist with food preparation as needed and support colleagues.
• Provide friendly, professional service aligned with Aimbridge standards.

Skills

Guest experience

Communication skills

Team player

Attention to detail

Flexibility

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions

• Flexible working opportunities
• Staff meals on duty
• Starting salary above national minimum wage
• Career and lifestyle breaks - Allowing you to take time off for key life events.

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you’ll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’