Food & Beverage Assistant

Frasers Hospitality; London; On-site; GBP 24,000 - 28,000; Full time

Job summary

Frasers Hospitality seeks a Front of House Assistant for Fraser Suites Queens Gate in London. This permanent role involves supporting operational departments while ensuring exceptional guest experiences. Ideal candidates are flexible, enthusiastic, and passionate about customer service, with a commitment to teamwork and guest satisfaction.

Benefits

Generous Company Benefits

Learning & Development Opportunities

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• A passionate individual with a customer service mindset.

Responsibilities

• Support all operational departments, mainly Food and Beverage and Front Office.
• Provide guests with first-class service and promote teamwork.

Skills

Attention to Detail

Time Management

Customer Service Mindset

Teamwork

Leadership Skills

Job description

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FRONT OF HOUSE ASSISTANT, FRASER SUITES QUEENS GATE

Rate of Pay / Hours: Up to £12.40 Per Hour (Including Loyalty Bonus) plus Generous Company Benefits, Learning & Development / 40 Hours per Week

Type of Contract: Permanent

Location: London

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East, and Africa. Our staff are connected through shared values: collaborative, real, respectful, and progressive. We foster a culture of continual learning and development, promoting from within.

Frasers Hospitality owns and operates 7 properties in the UK, including Fraser Suites, Fraser Place, Fraser Residence, and Park International Hotel, located in London, Edinburgh, and Glasgow. Our accommodations are ideal for both business and leisure travelers, offering short and long stays.

What you will be doing as a Front of House Assistant:

If you love putting a smile on people's faces and creating memorable experiences, join our team at Fraser Suites Queens Gate! As a Front of House Assistant, you will support all operational departments, mainly Food and Beverage and Front Office, providing guests with first-class service and promoting teamwork within the hotel.

What’s in your DNA:

You are flexible, enthusiastic, and passionate about customer service. You enjoy working with a team that shares the same goal: creating memorable experiences for our guests. This role is an excellent opportunity to develop your teamwork and problem-solving skills.

What we’re looking for:

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• A passionate individual with a customer service mindset.
• Enjoys working as part of a team committed to guest satisfaction.
• Interested in developing leadership and team management skills.
• Must be eligible to work in the UK.