Food & Beverage Assistant

Dalata Hotel Group plc; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group is seeking a Food & Beverage Assistant to provide exceptional service to guests. The role involves greeting guests, serving food and drinks, and maintaining cleanliness. Ideal candidates will have previous experience in a fast-paced environment and excellent communication skills. Join a friendly team and enjoy various employee benefits.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee rate on rooms for all Dalata-owned hotels

30% off the Friends & Family rate

Extra AL day for every year worked (up to 5 days)

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

SAYE (Save As You Earn Scheme)

Pension access

Development opportunities through Dalata Academy

Qualifications

• Previous experience is essential.
• Flexibility in working hours, including mornings, evenings, and weekends.
• Experience in a high-volume or fast-paced environment.

Responsibilities

• Greet and know regular guests by name.
• Upsell and maximize sales revenue whenever possible.
• Serve guests with food and beverages.

Skills

Fluent English

Communication skills

Customer service

Tools

Micros

Job description

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (up to 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• SAYE (Save As You Earn Scheme)
• Pension access (ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation initiatives, team-building activities, and charity events

Your Job:

• Greet and know regular guests by name.
• Have a good working knowledge of food and wine, and be able to make recommendations.
• Be friendly, courteous, and professional at all times.
• Upsell and maximize sales revenue whenever possible.
• Maintain cleanliness of the bar and restaurant.
• Serve guests with food and beverages.

What You’ll Need:

• Previous experience is essential.
• Flexibility in working hours, including mornings, evenings, and weekends.
• Experience in a high-volume or fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience is preferable.
• Experience in a hotel is preferable.

About Us

Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We see our growth and expansion as a way to spread our unique caring approach to more guests worldwide. Currently, our hotels are in Ireland, the UK, Germany, and the Netherlands, with plans to expand further, focusing on key UK cities, Dublin, and Continental Europe.

Helping our people grow and develop their careers is a top priority. We offer many internal development programs designed to help employees advance their careers.

Dalata Hotel Group Plc is an inclusive employer. We encourage applicants from all backgrounds and abilities. If you need accommodations during the application process, please specify this when applying.