Food & Beverage Assistant

Hiddenwell; Hoar Cross; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Complimentary spa and leisure access

Staff meals on shift

30% discount on stays and spa days

Discounts on food and retail

Job summary

Hoar Cross Hall is recruiting a Food & Beverage Assistant - Bars to join our team in Staffordshire. You will help create memorable guest experiences across our restaurants, hotel and spa while delivering warm, attentive service.

The role involves working breakfast to dinner, handling front and back of house tasks, and supporting events. Training is provided, with opportunities to develop within a luxurious, guest-focused environment.

Qualifications

• Experience in hospitality or food & beverage roles.
• Knowledge of food hygiene and quality standards.
• Strong communication and people skills.
• Positive attitude and passion for guest service.

Responsibilities

• Welcoming guests with warmth and professionalism.
• Delivering attentive food and beverage service.
• Working across restaurants, hotel and spa.
• Preparing and maintaining front and back of house areas.
• Setting up and closing service areas for events.
• Running a section during breakfast, lunch, tea or dinner.
• Answering guest questions in a friendly, knowledgeable way.
• Completing training and refresher sessions.
• Maintaining high standards Hoar Cross Hall is known for.

Skills

Hospitality experience

Food hygiene knowledge

Communication skills

Positive attitude

Customer service

Job description

Hoar Cross Hall | Staffordshire

Love great food and delivering exceptional service?

Food & Beverage Assistant - Bars

Join the Food & Beverage team at Hoar Cross Hall, where no two days are the same.

Set in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort.

Our philosophy is simple: treat every guest like a friend of the family.

We're looking for friendly, positive people who enjoy working with others and take pride in delivering brilliant service. We'll provide the training, support your development and help you achieve your career goals.

The Role

As a Food & Beverage Assistant, you'll help create memorable experiences for our guests across our restaurants, hotel and spa.

You’ll Be

• Welcoming and looking after guests with warmth and professionalism
• Delivering friendly, attentive food and beverage service
• Working across our restaurants and hospitality venues
• Preparing and maintaining front and back of house areas
• Setting up and closing down service areas for functions and events
• Confidently running a section during breakfast, lunch, afternoon tea or dinner
• Answering guest questions in a friendly and knowledgeable way
• Completing training and refresher sessions to develop your skills
• Helping maintain the high standards Hoar Cross Hall is known for

About You

You’ll need:

• Have previous hospitality or food & beverage experience
• Have knowledge of food hygiene and quality standards
• Have confidence working in a busy, fast-paced environment
• Have great communication and people skills
• Have a positive attitude and passion for outstanding guest service

Even Better If You Have

• Have experience in high-volume service
• Have food Safety training or a relevant qualification

Additional Information

• Full-time and part-time positions available
• Zero-hour contract
• £12.71 per hour
• Typically, 1–5 days per week
• Shifts covering daytime and evening
• Hours can range from 6 to 37.5 hours per week
• Full flexibility is important, including availability for breakfast shifts starting from 6am

Why Join Us?

You'll Enjoy Some Fantastic Benefits, Including

• Complimentary use of our leisure and spa facilities
• Free meal from our staff canteen while working
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free parking
• Pension scheme
• Employee Assistance Programme
• Online doctor support, including appointments and prescriptions
• Perkbox benefits and discounts
• Refer-a-Friend scheme
• Excellent induction and training
• Plenty of opportunities to learn, develop and progress
• A fun, supportive and inclusive working environment

Right to Work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role, either now or in the future.

Bring your passion, positivity and personality, we'll help with the rest.

People say you can't choose your family. Well, we choose you to be part of ours!

Skills

• Fast-Paced Experience
• Guest Experience
• Communication