Food & Beverage Assistant

Interstate Europe Hotels & Resorts; St Helens; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Staff discounts across portfolio

Free staff parking

Training & leadership development

Employee assistance programme

Résumé du poste

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant to join our team in the United Kingdom. You will greet guests, take orders, serve food and drinks, handle payments, and help keep the dining area clean and well stocked.

You will support colleagues across the hotel, delivering excellent guest experiences in line with our brand standards. Join us for opportunities in training and leadership development, staff discounts across our portfolio, and access to wellbeing benefits.

Qualifications

• Strong communication skills and ability to engage with guests in a friendly and professional manner.
• Excellent customer service orientation and attention to detail.

Responsabilités

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean and organised dining area and restock supplies.
• Assist with food preparation as needed and support colleagues.

Connaissances

Communication

Guest service

Teamwork

Attention to detail

Flexibility

Description du poste

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Free staff parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’